Job details
Job type full-time
Full job description
Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through:
Data: integrate data in a flexible, open & scalable platform to power healthcare’s digital transformation
Analytics: deliver analytic applications & services that generate insight on how to measurably improve
Expertise: provide clinical, financial & operational experts who enable & accelerate improvement
Engagement: attract, develop and retain world-class team members by being a best place to work
Role: data pipeline technical and business team lead
Team: dos engineering
Location: us, remote
Travel: none anticipated
This role leads, implements and helps with the overall vision of what etl support is and will become as the client base grows with in the realm of 24 x 7 response under the direction of the srDirector of support servicesLooking for ways to improve processes and procedures creating successful outcomes for our clients and support resourcesBeing proactive and detailed in the communication with team membersBeing able to collaborate across teams to implement and resolve problems that may cause roadblocks in supporting our clients in efficient waysBeing able to push through potential roadblocks to get engagement needed from other resources and teams that this role does not have ownership overLooking for ways to make data pipeline support sustainable as we grow with in the support of our clientsBeing creative with solutions and having the mindset that failure is an opportunity to learn when inevitable failures happenBeing able to create measurable metrics with the tmut data that the team can learn and grow fromHaving a data analytics mindset so that data can help the company understand where we are doing great and where we can improve with the etl batches we support.
Responsibilities:
Lead the etl support team both das on call resources as well as offshore.
Manage on call rotation for supporting 24 x 7 response clients.
When needed help with the rotation.
Whether that is moving to another team and engaging them
Being able to find the issues and resolve and run the batch
Creating p1 tickets for other teams that the critical batches need attention from.
Be able to trouble shoot batch failure and determine what needs to be done with them.
Create, update and enforce processes and procedures
Lead and guide the team according to processes and procedures
Proactively collaborate with teams a cross the board
Support and maintain the tools and products that etl support uses on a daily basis.
Know how all the tools that the support team uses to be able to train and guide resources on how to use them.
Etlalerts inbox
Logicapp
Jira service management
Opsgenie for the etl support team
Power bi to build out metrics
Samd to create entities out of the tmut data.
Communication needs to have thought and detail behind it so there is no misunderstanding on what is expected.
Manage the on call schedule through opsgenie
Being able to leverage existing tools in the dos toolset to build out future tools for etl support.
Understanding the dps in order to suggest needed exposed items through the api to leverage the engine.
Using existing tools if they can do what we would like to continue to build out and make alerting and monitoring more robust.
Building out proof of concept tools to explain what is needed to push etl support to the next level.
Showing future toolsets that will help us be more efficient and give our clients a better service to to the all technology feature review in order to get feedback and present things we need help from other engineer experience.
Skills:
Strong detailed communication
Strong collaboration across multiple teams and engineers.
Creative thinking
Not afraid of making decisions and following through on them.
Sql
Powershell(scripting)
Developer mindset
Working with webhooks and apis
Offshore management
The above statements describe the general nature and level of work being performed in this job function
At health catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of othersBecause of our deep commitment to respect every individual, health catalyst is an equal opportunity employer.
Job type: full-time
Work location: multiple locations
