Job details
Job type full-time
Full job description
Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through:
Data: integrate data in a flexible, open & scalable platform to power healthcare’s digital transformation
Analytics: deliver analytic applications & services that generate insight on how to measurably improve
Expertise: provide clinical, financial & operational experts who enable & accelerate improvement
Engagement: attract, develop and retain world-class team members by being a best place to work
Job title: patient safety clinical implementation specialist
Department: professional services – clinical improvement team - patient safety services
Location: salt lake city, ut or remote
Travel: approximately 15-25%, us
Job summary
Based on safety and improvement science, the patient safety solution consists of integrated, synergistic technology and services that provide comprehensive support for organizations seeking to reduce all-cause harm across the continuum of careWe partner with key stakeholders to catalyze dramatic, sustainable improvement in safety and quality outcomes.
The patient safety clinical implementation specialist
Serves as a liaison between clinical quality product team(s) and clinical outcome improvement team.
Works under the direction of the patient safety services vp and clinical improvement svp.
Collaborates with patient safety product manager and patient safety services vp to communicate client product requests, enhancements, bugs, defects, etcAnd collaborates with product manager in approving client-related release notes.
Works in coordination with patient safety services vp, patient safety product manager, cqbu clinical smes and patient safety svp to provide content expertise in logic, knowledge engineering content, & clinical workflows of triggers and other current and future decision support capabilities of patient safety monitor.
Accountable for facilitating client implementation of a product in collaboration with a clinical improvement director.
Supports client achievement of outcomes improvement by contributing to identification and definition of outcome goals and process measures.
Develop and implement analytics for improvement and interact with internal and external staff to empower meaningful improvements in healthcare.
Collaborate with clinical outcome improvement team members, client success leads, analytic engineers, knowledge developers, technical directors, clients and product team members.
Product implementation: prepare and facilitate effective, efficient, collaborative implementation of clinical quality products to support the client to achieve defined outcome goals.
Demonstrates a working knowledge of quality improvement and safety science
What you`ll do in this role:
Responsible for the overall success of deployments for the psm product suite.
Provides analytics for opportunity analysis and to establish baselines resulting in client visualizations for improvement and value achievement plans.
Perform varied analyses to support organization and client improvement
Perform data validation tests to ensure quality
Translate client requests for defects to product development and enhancements requests for review and prioritization.
Collaborate with clinical improvement sme on a regular basis (weekly) throughout the engagement.
Spend a significant amount of time helping the client progress through a series of implementation activities which include but are not limited to the following:
Provides expertise on psm content and functionality
Provides input to product manager for key software configuration decisions
Demonstrates expert knowledge of products
Responsible for developing training tools and providing training
Participates in processes for approving client-specific release notes
Transition to maintenance and client support
Provides end-user mentoring and acts as the point person for managing software issues and troubleshooting during the implementation of the psm product.
Functions as application administrator
Ensure assigned projects are executed efficiently and according to project requirements and timelines.
All other duties as assigned
Sales support – provide tier 1 and 2 sales demo support when needed
What you bring to this role:
Sql analysis
Web based application skills (preferred but not required)
Application administrator
User training and support
Excellent interpersonal, communication, relationship building, organization, and time-management skills.
Proven experience in health care operations.
Detail-oriented, efficient, organized, resourceful, and highly productive.
Possess analytical problem-solving skills.
Effective written and verbal communication and presentation skills
Five years or more of healthcare experience.
Three or more years of clinical operation experience preferred.
Experience with project management tools and processes1+ year project management experience preferred.
1+ year experience effectively communicating within a complex consulting environment with internal and client teams
Education & relevant experience
Bs degree and licensed in a clinical health care field (e.g., nursing, rt)
Master’s degree in a health care related field preferred
Relevant clinical knowledge of the adult patient
Five+ years’ experience in healthcare/technology related field
The above statements describe the general nature and level of work being performed in this job function
At health catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of othersBecause of our deep commitment to respect every individual, health catalyst is an equal opportunity employer.
Job type: full-time
Work location: multiple locations
