Job details
Job type full-time
Full job description
About the company
Founded in 2014, healthcare.com is a privately-owned company whose mission is to help consumers make better healthcare decisionsWe’re focused on improving how people shop for and enroll in health insurance coverage through data, content, and superior customer serviceOur mission is to empower individuals, families, and small businesses by providing information and recommendationsWe have an elite team of over 150 teammates in miami, indianapolis, new york city, guatemala city, and distributed around the globe.
We are seeking a lead ux copywriter who is passionate about how clear, concise copy can help customers in one of the most challenging spaces on the planet: healthcare.
You are adept about using your ux copywriter toolkit to help create impact-driving copy that resonates with customers and delivers on product objectives.
Working with qualitative and quantitative insights to understand your users is second nature, as is using the experiment process to analyze and iterate upon your work.
Healthcare.com is a quickly growing company, and in your role as lead ux copywriter you will:
Create clear, concise, impact-driving copy for a variety of audiences, platforms and contexts
Build, maintain, materialize and iterate on a pipeline of copy-driven experiments founded on insights about user needs and behaviors
Use qualitative and quantitative data to analyze the impact of your copy and identify how to iterate
Define, build out & cultivate adoption of our ux copywriting toolkit & best practices
Undertake a foundational copy audit of our digital experiences, create & deliver on a short & long-term plan that will enable us to fully leverage the power of ux copy
Prioritze copywriting needs across multiple teams, for yourself and the ux copywriting team as it grows
Hire, develop and grow a team of ux copywriters
This role is part of the healthcare.com product organization.
Qualifications:
5 years in ux copywriter role, with at least 2 years of experience in a lead ux copywriter role
In-house ux copywriting experience with a scaled business focused on digital direct-to-consumer, insurance and/or health & wellness
Deep working knowledge of the various ux copywriting techniques & processes
Adept at translating qualitative & quantitative insights about user needs into compelling copy
Experience mentoring & hiring ux copywriter talent
Technically savvy, including adept at learning new ux copywriting tools & processes and driving improvements to the same
Comfortable making progress autonomously, and working alongside subject matter experts in other crafts (such as product, data science, ux research, business, operations)
Comfortable independently driving each part of the writing process - from brainstorm to research to shipping changes to iterating
The perks
Medical, dental, and vision with 100% company paid premiums for the employee
Up to 15 days of paid time off
10 company observed holidays with an additional 3 floating holidays
Annual learning and development stipend
8 weeks of paid parental leave
Commuter benefits
401k plan with company match
Most importantly, an inclusive company culture established by an incredible team!
Get to know us!
Https://www.healthcare.com/
Linkedin.com/company/healthcare-com
We celebrate diversity, and we’re committed to providing an inclusive work environmentThis means our hiring and employment decisions are based on qualifications, merit, and business need.
We’re proud to be an equal opportunity employer.
If you need assistance or an accommodation due to a disability, please contact us at careers@healthcare.com.
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