Job details
Job type full-time
Full job description
Job details
Level
Experienced
Job location
Usa/remote - nashville, tn
Position type
Full time
Education level
4 year degree
Travel percentage
Negligible
Job shift
Day
Job category
Sales
Position summary
This account executive, capacity management position is responsible for selling the capacity management solution set including ansos, shift wizard, nurse grid, keener, capacity & resource advisor and enterprise visibility to a defined current customer baseThis role will manage the sales process from prospecting and lead generation to contract executionSales will include product expansions, add-on modules as well as new product into existing named key strategic accountsNormal interactions will be with c-level executives and directors at current customers to ensure the highest levels of retention, growth and customer satisfaction with our products and services.
Essential duties or responsibilities: (the below listed duties are not all inclusiveThis position must also perform other duties as assigned.):
(broad categories may include pre-selling, selling, account management, non-sales related activities)
Identify and close expansion, add-on and new product sales within existing accounts
Arrange presentations, demonstrations, or site visits
Contract negotiations
Report sales and funnel activity to management.
Identify and drive the strategic vision and partnership between the customer and healthstream
Create and manage execution of the account close plan for net new opportunities
Demonstrate an understanding of the industry drivers and trends that are impacting our strategic customers and driving their business
Act as both the internal and external customer liaison, serving as the customer sponsor, during the sales process including monitoring and supporting all activity through the appropriate part of our organization and escalating customer issues quickly if problems are not being addressed sufficiently
Build and maintain key strategic relationships at the c-level executive and directors focused on retention and expansion of product portfolio within client sales
Work hours: hours vary based on business needs but are primarily daytime during prescribed business hours
Travel: up to 50% may be requiredMay require air or other forms of long-distance travel.
Pre-selling
20%
Selling
40%
Account management
30%
Non-sales related activities
10%
Job specifications
Education/training –
Bachelor’s degree in business or healthcare management related field or equivalent experience
Business experience –
5+ years existing account sales experience
Experience in selling nursing solutions including, but not limited to: staff scheduling, capacity planning, analytics, patient flow, bed management, acuity, and command center solutions preferred
Specialized knowledge/skills –
Must have prior account executive account management experience
Must have healthcare industry experience selling into acute care
Must be comfortable using microsoft teams/digital media for client interaction and presentation direct hospital operations experience.
Knowledge/experience associated with scheduling and staffing in a clinical operations setting
Knowledge/experience in patient flow management
Knowledge/experience of using applied analytics to hospital operations management
Knowledge/experience in consultive selling to hospital executives regarding clinical operations
Knowledge/experience in external hospital-based performance metrics
Direct understanding of patient flow management
Abilities required:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to communicate well with all levels of personnel.
Healthstream is an equal opportunity employerHealthstream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law
Job type: full-time
Work location: multiple locations
