Job details
Job type full-time
Full job description
Sr process improvement analyst - remote (job number: r117716)
Description
Job overview:
The business process improvement team is focused on the experience of both our internal and external customers by identifying new ways to positively enhance those experiences, and in parallel, increasing employee productivity while reducing overall expenseIn this exciting role you will use your influence as an ambassador of change throughout the organization focusing on improving the way our team schein members work by making our business processes more efficient, and effective while remaining agile and better equipped for future changeThe position is responsible to be a lead role in supporting the business through the execution of key improvement initiatives and facilitates a wide range of tools and structured problem solving methodologies that advance henry schein dentals commitment to continuous process improvement.
Key responsibilities:
Executing on complex data analysis to support leadership decision-making in a variety of subject areas, including: process measures and performance metrics, resource utilization, labor and productivity savings, quality first measures and customer satisfaction measures
Collect and analyze current state data to accurately size the opportunity and overall impact a
Problem has to the business
Facilitate a lead role in solving organizational problems by using a structured business process
Improvement (bpi) methodology
Develop into a trusted advisor and go-to individual within hsd for process improvement tools, concepts and methodology
Create presentations that distill and communicate analytical and observational findings to
Stakeholders
Lead work streams and work collaboratively with subject matter experts and analyze data to determine root causes of organizational problems
Organize and track metrics improvement through reports and dashboards to communicate
Financial and operational objectives to key stakeholders and leadership
Obtain, review and verification of forecasted savings for bpi projects
Facilitate a lead role in project workshops and kaizen events
Lead midsize initiatives and participate in other special projects
Collect and compile documentation of existing business processes for process improvement projects or automation opportunities.
Create process documentation/workflows, knowledge base information, and process analysis data for review.
Lead root cause identification and solution development workshops
Lead in the process of workflow modeling and end-to-end cases.
Qualifications
Minimum work experience:
Typically 5 to 7 or more years of increasing responsibility in terms of any applicable professional experience.
Preferred education:
Typically a bachelor`s degree or global equivalent in related disciplineMaster`s degree or global equivalent a plusMay hold one or more industry certifications; professional certification may be required to advance.
General skills & competencies:
Strong understanding of industry practices
High proficiency with tools, systems, and procedures
Good planning/organizational skills and techniques
Good decision making, analysis and problem solving skills with ability to multi-task
Strong verbal and written communication skills
Good presentation and public speaking skills
Good interpersonal skills
Good conflict resolution skills and ability to deliver difficult messages
Ability to build partnerships at all levels within the company, begin to build partnerships externally
Resolve complex issues in effective ways
Specific knowledge & skills:
Advanced knowledge and skills around lean six sigma or other process improvement disciplines preferred
Advanced fluency in microsoft office suite software and various organizational software platforms
Advanced experience with lucid software
Primary location: usa-ny-melville
