Job details
Job type full-time
Full job description
Our company:
Pathlight property management is the exclusive property manager for home partners of americaHome partners is an owner and operator of high-quality, single-family, retail homesOur mission is to help more people get into great homes, in the neighborhoods they love, while preserving the opportunity to build a more secure financial futureThis commitment to making homeownership a reality is made possible through a unique business model that leverages data and analytic capabilities on home partners’ technology-enabled operating platform.
Your role:
The residential property inspector main objective is to conduct walks including a pre-move-out consultation and retention visit with residents, vacant property walks and spot check quality control visits for in-progress and completed projectsThrough these functions, the residential property inspector sets the stage for the relationship between pathlight and the residentThis is a field position requiring working from home or remotely and the use of a personal vehicle.
Duties and responsibilities
Establish trust and develop a good working relationship with our valued residents
Responsible for pre-move-out consultation with residents
Responsible for retention visits with residents
Responsible for asset management during vacancy by performing on-site visit
Responsible for performing spot check quality control checks on in-progress projects
Responsible for supporting the eviction process and appearing in court
May assist in hoa violation documentation and rental registration processes
May assist in mid-lease property evaluation and occupancy check
Conduct all business in accordance with company policies and procedures and all state and federal regulations
Attend scheduled mentoring and coaching sessions and training classes as assigned, as well as regular meetings on policy, process, procedures, kpi monitoring and budget tracking with upper management
Requirements:
Possess a strong passion for customer service and success to achieve goals
Possess strong organizational and time management skills
Possess a strong passion for continuous development
Bachelor’s degree preferred or equivalent relevant work experience
Access to a reliable insurable vehicle and active driver license
Ability to absorb new software and tools
Ability to work both autonomously and collaboratively with colleagues
Strong communication skills, both written and verbal
Knowledge of home partners policies on repairs, budgets, and authorizations
Knowledge of home systems, renovation and repair & maintenance
Home partners of america and pathlight property management is an equal opportunity employer and prohibits discrimination and harassment of any kindAll employment decisions including the decision to hire, promote, discipline or discharge are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, sex (including pregnancy, gender identity or sexual orientation), national origin, age, disability status, genetic information, veteran or any other status protected by the laws or regulations in the locations in which we operate.
