Job details
Job type full-time
Full job description
When you can find a greater purpose in your work, your potential is limitlessThat’s the mindset that drives our team at homepoint, as we strive to support the american dream of financially healthy, happy homeownership.
Homepoint is a rising star in the mortgage industry with a culture that encourages community, caring, and open communicationWhat makes our team special is our people-first philosophy, as we empower and encourage our associates to speak up, become innovators and make impactful changes – no matter what position they hold within the company.
Homepoint is one of the fastest-growing mortgage lenders in the u.s– already the third-largest wholesale lender and a top-10 correspondent lenderFounded in 2015, we are headquartered in ann arbor, mi and offer positions throughout the nation – many of which are remoteOur team has grown to include more than 3,500 associates and we service more than 400,000 customers nationwide.
If you thrive in a fast-paced environment and are looking for an opportunity to grow and develop your career, then we have the perfect opportunity for you!
Description:
The senior business analyst (srBa) is a capable technologist that will be the primary liaison between the business and the development teamThe position applies it and business knowledge and experience to formulate an it solution or process change to solve a business problemThe srBa identifies and articulates the business need in a structured requirements development process, assesses technical system capabilities, works with it team to recommend appropriate solutions, and develops and leads testing and issue resolution activities necessary for validating core requirementsThe candidate will require strong communication skills and be capable of conducting consultations with all levels of staff and managementThe candidate will be expected to demonstrate leadership and mentoring capabilities for other bas on the team.
Essential functions:
Facilitates the development of business requirements for technical solutions by acting as a liaison between the business users and various technology groups
Works closely with business managers to gain in-depth understanding of business issues.
Identifies, analyzes, and translates business needs into functional specifications
Makes recommendations and proposes technical/non-technical solutions to solve business problems and meet business requirements
Works in an agile environment, utilizing epics, features and user story method to scope out requirements with the scrum team
Designs, creates, and documents process flows, technical requirements lists, specifications, diagrams, scenarios, mockups, and/or models for the development team using visio, ms word, excel, pdf, sharepoint, and other like tools.
Reviews business and system requirements with stakeholders (either in standups if scrum or individually if not) and obtains approval to proceed
Assesses business risk, potential severity, probability and strategy
Serves on assigned projects and delivers required artifacts
Enforces established guidelines and best practices
Conducts root cause analysis and assesses risk and required escalation points
Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats
Improves systems and processes by studying current practices and suggesting modifications
Recommends controls by identifying problems; writing improved procedures
Maintains system protocols by writing and updating procedures
Develops and performs system testing
Point of contact for business’ user acceptance testing (uat)Tracking results, triaging defects
Provides references for users by writing and maintaining user documentation; providing help desk support; training users
Provides leadership to other business analysts as needed
Contributes to team effort by accomplishing related results as needed
Skills and qualifications:
Required
1-2 years mortgage lending experience, encompass or other loan originations system (los) experience a plus
Experience working with technology teams as a business analyst, developer, software tester or system/product support coordinator
Strong analytical and problem-solving skills; ability to analyze problems and work from issue identification through resolution quickly and methodically
Excellent interpersonal skills with the ability to develop cohesive working relationships with internal and external clients
Excellent verbal/written communication skills with various levels of business and technology staff; ability to communicate in an understandable, polite and friendly manner, both written and verbal; comfortable initiating and leading conversations with teammates and peers within the organization, as well as the ability to translate business issues and requirements into technical solutions
Self-motivated, highly collaborative, team focused and detail oriented
Flexibility to adapt to rapid change and willing to learn and develop new skill sets as applicable
Strong skills in microsoft office products (excel, word, powerpoint, visio, ms project, etc.)
Demonstrated coaching, mentoring and/or leadership skills
Bachelor’s degree or equivalent mortgage industry experience and/or certifications
Preferred
Extensive mortgage lending experience; >5 years as business analyst or mortgage operations
Experience with the encompass los or similar system
Experience working on a scrum team
Experience with sql, .net platform, azure/devops/tfs , business rules engines, low code development platforms, data base structures
We offer a competitive salary and bonus opportunity, together with an innovative and progressive approach to benefitsIt is our goal to provide our associates an exciting, dynamic, desirable place to workOur ambitious business plan and its success hinges on the ability to find great people and provide an environment that fully engages, retains, and leverages the potential of top talentAs such, homepoint provides development opportunities to all our associates, with a curriculum geared towards providing an informed view of multiple career pathsWe have an owner-operator approach and when homepoint succeeds, so do our associates.
Homepoint is a national multi-channel mortgage originator and servicerWe bring an innovative approach to lending, focusing on speed, quality, and consistency for our customers and partnersUniquely, homepoint retains most of our originated loans for in-house servicing, a cornerstone to our customer for life approachHomepoint is an equal opportunity employerFor more information, visit homepoint.com
