Job details
Job type full-time
Full job description
About the role
We’re looking for a senior product designer to lead the design on new product growth/product marketing projects on our growth team.
For context, hopper is the most downloaded travel booking app in north america, with over 60m installs to date and $423m raisedWe`re going to do over $1b in sales this year and weathered covid with triple-digit revenue growth thanks to our proprietary suite of data-driven fintech products.
Our team is focused on accelerating hopper’s user growth, which until now has been primarily through high-volume paid advertisingNow, we’re looking to build new products in our app that will help us activate, retain and acquire new users at scaleWe’ll be testing a wide range of new ideas, from redesigning the onboarding, to building gamification, flash sales, team buying, and experimental features like live streaming into the app.
Overall, our goal is to pair hopper’s world-class travel marketplace with the growth and retention mechanisms inspired by mobile games, super-apps, and category-leading retailers.
Text in this role, you will: content
Redesign the new user experience for hopper users, from simple tests around onboarding to more experimental features
Design new products around live promotions, rewards and gamification to help activate and retain users
Own end-to-end user journey and all aspects of design execution from ideation to prototyping to usability tests to final product
Seek out, understand, incorporate and communicate qualitative and quantitative feedback throughout the design process leveraging surveys, user testing and user data to measure feature performance in app
Work autonomously in a cross-functional, agile product group with product managers, engineers, and data scientists to prioritize and build new features
Text an ideal candidate has: content
5+ years experience designing and shipping consumer-focused products, especially in categories like gaming, e-commerce, or on growth projects in other sectors
Track record of designing innovative products that drove business growth
Ability to own design process end-to-end, from concept to smoke tests to full implementations, including a basic analysis of success measurement with minimal guidance and ambiguity
History of leading discovery and ideation and aligning the group around a vision and approach
Demonstrated experience in visual design, interactive design and prototyping
Portfolio showcasing your past work and design process
Benefits
Competitive salary and stock options at a well-funded and proven startup with large ambitions
100% employer-paid telemedicine, medical, dental, vision, disability and life insurance plans
Unlimited pto
Wework all access pass or work-from-home stipend
Access to a retirement savings plan
Despite the pandemic’s impact on the travel industry, hopper has emerged stronger than everAs the travel industry continues to rebound, hopper has seen its valuation more than double since early 2020, reflecting the strength of our mobile-only marketplace and the value customers are deriving from our proprietary suite of fintech offerings.
Here are just a few stats that demonstrate our recent growth:
Hopper’s valuation is now over $3.5b, reflecting the strength of its mobile-only marketplace and value customers are deriving from the company’s proprietary suite of fintech offerings.
Based on its current run rate, hopper is pacing towards 330% revenue growth compared to last year, and it has already surpassed its pre-pandemic revenue peak from q1 2020 by over 100%.
Hopper has over 60 million downloads, consistently ranks as one of the most downloaded travel apps, and now has a larger air travel market share in north america than it did before the pandemic (source: midt).
The company is on track to surpass $1.5 billion in travel sales this year, with 40% coming from the hotel and car rental categories.
Hopper’s fintech offerings, such as price freeze and rebooking guarantee, now represent 50% of its revenue.
Given the success of its travel fintech, hopper recently launched a b2b initiative called hopper cloud , where any travel provider can unlock a totally unique revenue stream by seamlessly integrating and offering hopper’s travel fintech.
The industry opportunity for hopper cloud is enormous as projections estimate that if all travel distribution channels offered travel fintech, it could increase the total consumer spend for the sector by $200 billion annually.
All this recent growth is just the beginningThere are still so many new opportunities we’re excited to tackle in the next year!
