Job details
Job type full-time
Full job description
At human we are all about keeping it humanWe are the global leader in bot mitigationWe protect more than 200 enterprises—including the largest internet platforms—from sophisticated bots by verifying the humanity of nearly one trillion online interactions every weekThe most sophisticated bots look and act like humans when they click on ads, visit websites, fill out forms, take over accounts, and commit payment fraudWe stop themFounded in 2012 in a brooklyn sci-fi bookstore, our bot mitigation platform protects enterprises from the sophisticated bots that threaten themIt’s an ongoing war that we fight passionately every dayJoin our mission to stop bots, disrupt the economics of cybercrime, and keep it humanThe data operations team is responsible for surfacing useful insights from the terabytes of data we amass every dayWe value ethics, experimentation, efficiency, and intellectual curiosityWe are looking for someone who will compliment the team to innovate without regard to conventions, accelerate us through new tooling, and deliver quality data intelligence to our internal and external partners.
What you will do:
Identify impactful detection leads that increase velocity from time of threat identification to implementation of detection/blocking in human products
Deploy stop-gap defenses for emerging threats through the development of analyses, models, algorithms, and dashboards
Build complex queries and reports to analyze historical data, including the use of techniques such as: sub-queries, temp tables, complex joins, variables
Own the design and architecture of data models and dashboards used to present key information to detection and customer success teams
Triage customer and internal inquiries about fraud efficacy by acting as first line of analysis
Implement best practices and tooling that will improve the time to understand a new detection lead and process it
Assist in research for case studies and white papers on fraud patterns
Build detailed documentation of models, algorithms, and analyses to build visibility and auditability of work
Who you are:
You have a good sense of ownership which drives you to find ways to do things better, faster, and leaner; you hold yourself accountable for the quality and accuracy of your work
You look to find new and innovative ways to tackle complex problems through meticulous experimentation and application of emerging technologies
You are open and transparent and work in tight collaboration with other team members on data projects and cross-departmentally across the rest of human
You are communicative and go out of your way to support your team
Proficiency in sql
Experience working with multi tb to pb data sets in cloud databases
Experience working with both structured and unstructured data sets
Experience improving processes and implementing tooling to accelerate analysis
Python experience or exposure preferred
Benefits & perks
Unlimited pto
Private medical and dental insurance for all full-time employees
Fully paid parental leave
Learning & development fund
Phenomenal coaching from senior leaders and challenging development opportunities
Monthly internet, phone bill, and meal stipend to support working remotely during covid-19
Company-sponsored talkspace membership for you and your family
Life at human: our hq office is located in the heart of new york cityWe are growing the company deliberately with a keen eye towards maintaining values that embody diversity, lifestyle, and career growthWe are doing substantial work, and we need people to join our mighty teamWe are proud of our overwhelmingly positive presence on glassdoor and built in nycWe have offices located in nyc, dc, victoria, and londonWe understand it takes a diverse team of passionate, curious, and creative people to solve the challenges involved in protecting the internetOur dynamic team of humans have incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplaceWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employmentPlease contact us to request accommodation.