Job details
Job type full-time
Full job description
The care manager, telephonic behavioral health 2 , in a telephonic environment, assesses and evaluates members` needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of membersThe care manager, telephonic behavioral health 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
Responsibilities
Job description
The care manager, telephonic behavioral health 2 employs a variety of strategies, approaches and techniques to manage a member`s physical, environmental and psycho-social health issuesIdentifies and resolves barriers that hinder effective careEnsures patient is progressing towards desired outcomes by continuously monitoring patient care through assessments and/or evaluationsMay create member care plansUnderstands department, segment, and organizational strategy and operating objectives, including their linkages to related areasMakes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where neededFollows established guidelines/procedures.
Required qualifications
Master`s degree in social work (msw)
3 - 5 years of experience working as an msw
Ability to obtain licensure in your state of residence
Managed care experience
Complex care experience
Knowledge of community health and social service agencies and additional community resources
Must be able to work an 8 hour shift between 9am and 8pm et m-f with occasional saturdays
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred qualifications
Ccm certification
Bilingual english/spanish
Additional information
This position is subject to work at home requirementsThese requirements include a minimum hard wired internet connection speed of 25 mbs downstream/ 10 mbs up-stream and a dedicated secure home workspace.
Our hiring process
We may contact you via text message and email to gather more information once we review your applicationWe use a software platform called modern hireModern hire text, scheduling and video technologies allow you to interact with us at the time and location most convenient for you.
Scheduled weekly hours
40
