Job details
Job type full-time
Full job description
Introduction
In an era where progress is driven by people and experiences, and where finding and developing the right talent is key, hr has become the main engine of business growthIbm talent & transformation is helping businesses worldwide to reconfigure their hr functions, such as talent acquisition and talent development, to deliver the talent essential to their growth.
The talent acquisition optimization (tao) group is part of ibm talent & transformationWe are a globally recognized partner in recruitment, talent acquisition consulting and employment branding solutions that transform the way businesses acquire talent in a highly competitive marketplaceFor more than 30 years we have leveraged our considerable expertise in global talent acquisition and business process improvement to redesign how skills are identified and recruited for our clients, and deliver exceptional talent acquisition experiences
Your role and responsibilities
The account learning coach will partner with the account trainer in the management and execution of our learning roadmapThe learning coachThis individual will help ensure learning requirements specific to their role is complete and monitoring the comprehension of new or adjusted skillsThe learning coach is a key focal for process improvement and continuous development as a peer and subject matter expertThey will build relationships with team members to create a safe place to ask process and best practice questions.
Responsibilities:
Design and implement a new hire transition plan after training is completed in co-ownership with the account operation leads
Be the subject matter expert in end to end process
Conducts regular observation and feedback sessions with the delivery, sourcing, and global service centers for ongoing advancement
Support initial 1:1 req reviews with new hires and individuals identified by leadership needing additional coaching support for no more than 30 days
Provide ongoing feedback, follow-up, and support for new hires at key moments of impact
Partner with account leadership and quality to identify upskilling and cross training opportunities to ensure continual role improvement is achieved
Support the account trainer in development and delivery of training in group and individual settings, including but not limited to new hire, process updates, best practices, industry knowledge and soft skills.
Collaborate with team engagement lead in learning opportunities identified to retain internal talent and meet account sla and kpis
Monitor learning adoption to process changes and implementation of new tools
Perform talent acquisition business partner responsibilities at a reduced volume on a quarterly basis to remain current with the process
Required technical and professional expertise
At least 5 years of recruitment and/or hr experience
At least 2 years in a client management role working across a variety of stakeholders
At least 1 year of coaching or mentoring experience
Good working proficiency in computer skills and ms office (particularly excel, powerpoint, and teams)
Fluency in english
Ability to travel if required
Preferred technical and professional expertise
Ability to work independently and proactively develop client relationships
About business unitibm services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world`s economyIbm services partners with the world`s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your life @ ibmare you craving to learn more? prepared to solve some of the world`s most unique challenges? and ready to shape the future for millions of people? if so, then it`s time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every ibmer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our storyTogether, we have the power to make meaningful change – to alter the fabric of our clients, of society and ibm itself, to create a truly positive impact and make the world work better for everyone.
It`s time to define your career.
About ibmibm’s greatest invention is the ibmerWe believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and ai strategy to life for our clients and partners around the world.restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the fortune 50 companies relying on the ibm cloud to run their businessAt ibm, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchainNow it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location statementibm offers a competitive benefits program which may include medical, dental, vision, paid holidays, paid sick time, paid vacation, employee assistance program (eap), life insurance, ibm 401(k) program and employee stock purchase plan.
We consider qualified applicants with criminal histories, consistent with applicable law.
Being you @ ibmibm is committed to creating a diverse environment and is proud to be an equal opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristicsIbm is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
