Account manager
At inmarket (view all jobs)
Chicago, culver city, remote - united states
About inmarket
Since 2010, inmarket has been the leader in 360-degree consumer intelligence, real-time marketing and attribution for thousands of major brandsThrough inmarket`s data-driven advertising suite, brands can build targeted audiences, activate real-time, omni-channel campaigns and measure their success in driving real-world visits and salesInmarket`s proprietary moments offering has been proven to outperform traditional mobile advertising by 5.6*.
Inmarket holds more than 24 patents across location, attribution and digital marketing, and it`s geolink self-service location marketing platform was awarded best location platform at the 2020 digiday technology awardsIt has teams in major cities and distributed across more than 20 statesFor more info, visit www.inmarket.com.
Google ad mobile benchmark for avgCtr, 2019
About you
You are a good peep who has a blast going above and beyond to tackle daring challengesDespite adversity, you somehow find a way to make stuff happen and are agile in a world of accelerating changesYou creatively brainstorm yet are data driven in your decision making.
Job description
You will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with marketing decision makers and supplementing sales directors` efforts to grow new and existing businessYou will liaise between customers and cross-functional internal teams to ensure the timely and successful execution of sold campaigns, delivery against client objectives and maximizing opportunities to upsell / renew current insertion orders.
Key responsibilities
This role will be responsible for supporting excellence in delivery, client satisfaction, and strategic growth of the assigned account portfolio in support of the rvp of sales and assigned regional sales teamWith the creation of media plans for advertising proposals, both proactive and in response to rfps, the account manager must be accurate, creative, meet objectives, and timelyThe account manager must also support campaign measurement efforts, including working with internal and external data partners to ensure campaign metrics are robust, client-ready and delivered in a timely manner.
Build and maintain strong, lasting customer relationships; operate as lead point of contact for select clients from campaign kick-off through results reporting and contract renewal.
Manage and track online campaign implementation.
Ensure that we deliver accurate and timely reporting.
Liaise between departments: client services, production, marketing, sales, and finance.
Develop, communicate and monitor growth and efficiency targets for client campaigns and agency business
Analyze campaign performance and all client-facing deliverables to ensure quality and accuracy.
Main point of contact for all client day-to-day communication and oversight; owns overall client satisfaction and proactively identifies opportunities and works with sales directors to optimize, retain and upsell business
Collaborate with sales directors to develop media plans that support client objectives
Support annual and quarterly business reviews and strategy development across multiple accounts
Lead all campaign related communication, including kick off calls, status calls/emails, and troubleshooting discussions.
Identify opportunities to improve existing programs and further support client`s business goals
Qualifications
At least 3 years of media/sales planner and/or account management experience
Must be a team player with positive attitude.
Operate in a fast paced and deadline oriented environment
Strong interpersonal skills, with an ability to collaborate effectively with all levels and functions
Problem-solver, natural curiosity, ability to make decisions
Strong verbal and written communication skills
Detail-oriented and organized
Strong proficiency in ms office products (especially microsoft excel and powerpoint)
Familiarity with comscore, crm tools and other analytics or competitive intelligence tools
Application requirements:
1Resume
2Cover letter - submit a thoughtful cover letter demonstrating due diligence on inmarket and why you fit!
Benefits summary
Competitive salary, stock options, flexible vacation
Medical, dental and flexible spending account (fsa)
Company matched 401(k)
Unlimited pto (within reason)
Talented co-workers and management
Agile development program (for continued learning/professional development)
Paid paternity & maternity leave
Inmarket is an equal opportunity employer (eoe)Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
