Job details
Salary $15 - $20 an hour job type full-time part-time contract number of hires for this role 10+
Qualifications
Us work authorization (required)
Spanish (preferred)
Full job description
Before you apply: please complete this survey to see if you are eligible for this position: https://bit.ly/366vaoj
Job position: outreach coordinator
Make a difference by calling patients and letting them know about health care services that are being provided to them!
About the company: inquisithealth works with patients with chronic health conditions, such as diabetes, asthma, hiv, and pre-diabetesWe connect patients who are struggling with their health with peer-mentors who provide them with support and guidance in better managing their conditions.
Job description:
The role of the outreach coordinator is to call both the patients and the mentors and enroll them in the program using our hipaa-compliant online platform.
Outreach coordinators call patients on behalf of their hospital, health plan, etc; i.e., an organization that they know and trust.
The objective is to introduce the opportunity, ask patients a few questions, and if they are interested, invite them to participateAs you gain experience in calling about one of our programs, we will be able to provide you additional work related to our other programs and additional opportunities for growth!
You will need the flexibility operate within several systems including our customer relationship management platform, telephony, e-mail, and other systems as required.
Note this is a contracting position not an employee positionThe pay is $15/hour with an opportunity to earn up to $18+/hrBilingual candidates receive a pay rate bonus.
Additional details on outreach coordinator pay scale and growth trajectory can be found here:
Https://docs.google.com/document/d/1kkgz4kp6xjpfuhjrhnc27pxz5gfaokoc5ceeq4nfhzg/edit#
What you bring (required):
Customer service, call center, or receptionist experience, preferably in healthcare, technology, or related field.
Commitment to providing positive and exceptional customer service, empathy and rapport with clients.
Strong oral and written communication and organizational skills - ability to concisely and clearly explain program details and benefits
Ability to prioritize, multi-task and balance multiple priorities.
Good documentation and accurate record keeping abilities.
Technologically proficient and the ability to seamlessly work with multiple computer platforms and systems.
Initiative and attention to detail; willingness to learn and flexibility to adapt to procedural changes as required.
Living in the united states
Quick learner (learns new processes and technologies quickly)
Available to work a minimum of 20 hours per week and must maintain a consistent schedule on a week-to-week basis
What you bring (preferred):
Bilingual: spanish, russian & haitian creole are in demand
Healthcare experience
Available more than 20 hours per week
Flexibility to work mornings, evenings and some weekends during normal business hours (9am - 9pm est)Must maintain a consistent schedule from week-to-week.
Desire to work and grow within inquisithealth for at least 1-2 years
Inquisithealth values
Each contractor with inquisithealth is guided by these values in our work
Peer support: peer support permeates all areas of the company
Growth: we seek growth and continuous improvement
Trust: we show trust in our team to own the work that they do
Respect: we actively listen and show respect to each other
People: our people come first
Passion: we`re passionate about what we do, why we do it, and who we do it with
Job types: full-time, part-time, contract
Pay: $15.00 - $20.00 per hour
Benefits:
Flexible schedule
Supplemental pay:
Bonus pay
Application question(s):
How will you balance other commitments (other jobs, school, family) with this job?
Please complete this form and questionnaire as part of your application for the position: https://bit.ly/366vaoj this form is required for all applicantsThanks!
Do you have high speed internet access and a laptop or desktop computer?
Are you available to work 20+ hours a week?
Language:
Spanish (preferred)
Work location:
Fully remote
Work remotely:
Yes
Work location: remote
