Responsibilities · provide both strategic direction and writing for user interface copy · help create and maintain user experience guidelines that are in line with our brands, voice, and tone · drive a vision for content across all channels for a given product domain · collaborate with designers, researchers, prototypers, product managers, and engineers to define requirements · help coordinate translations, improve writing tools and processes, format documents, and generally lend a hand as needed to produce world-class software and hardware products · find smart ways to use data and research to evaluate and improve content · act as a subject matter expert and point of contact for user experience writing key characteristics empathy: you are curious about how other people work, live, and think, you will enjoy meeting the users of our products, and thinking about content by visualizing yourself as one who will consume itSuperb communication skills: you can communicate broad concepts as well as fine detail through written and graphical mediaYou can convey design solutions through sketches and visualizations, as well as through proseA quick study: you have the ability to understand systems and processes, both in software and in the real worldYou will be required to digest and understand the many complex factors that govern vehicle design, from social and peer norms to a multinational regulatory environmentYou will be able to successfully navigate those factors as you create content solutionsOutstanding collaboration skills: you are an effortless collaboratorYou welcome ideas from any source, and are prepared to build on them to make the work of your team successfulRequirements · native fluency in written and verbal english · experience writing user interface copy for web, mobile, or in-vehicle interfaces · experience creating content frameworks, navigational nomenclature, and taxonomies · experience working with engineering and product management teams as part of the software development process · strong portfolio with work samples showcasing expertise in copy writing for digital products, product documentation, or content strategies · open to feedback and knows how give and receive criticism · strong written, visual, and verbal communication skills · ability to work collaboratively · ability to think critically about user journeys and content flows and how they impact design preferred qualifications · interests aligned with tech and automotive industries · experience incorporating research into the design process, including contextual inquiry, usability testing, heuristic evaluation, etc· strong understanding of user experience and design thinking · education and experience · 3+ years of ux, technical, or marketing writing, product documentation or online publishing · degree in communications, professional writing, hci, or related.
