Job details
Job type full-time
Full job description
Job title: marketing coordinator
Location: remote
Reports to: senior marketing manager
What need can you fill?
The marketing coordinator will assist with the development, execution, and monitoring of email, digital, social media, and content marketing campaignsThis utility player will also help our highly collaborative marketing team with content creation and conducting industry research to create awareness, generate leads and move prospects through the sales funnel.
What will you be doing?
Support the marketing department`s initiatives with the planning, executing, and tracking of marketing programs such as email, event, social media, or content marketing
Coordinate email marketing campaigns, including copy, scheduling, testing, and database management
Assist with developing and managing content and social media marketing programs
Evaluate and monitor campaign performance on an ongoing basis by analyzing key metrics and creating comprehensive reports
Partner with creative teams, other internal stakeholders and external agencies or vendors
Conduct all business in accordance with intradiem policies and procedures
All other duties as assigned
What will you need to succeed?
Strong organizational and project management skills, with high attention to detail
Highly creative and collaborative
Excellent written and verbal communication skills
Firm grasp on various marketing platforms, channels, and best practices, including social, digital, and email marketing
Self-starter who can independently move projects forward, prioritize tasks, and meet deadlines
Education requirements:
1-3 years enterprise experience in marketing project management
Bachelor`s degree in marketing, communications, or related 4-year degree
Knowledgeable in abm best practices, concepts, procedures, and technology
Who we are:
Intradiem provides an intelligent assistant for customer service teamsThis assistant unlocks the value of your center data to maximize productivity, engagement, and the customer experience.
Our patented ai-powered technology processes the massive amounts of data generated by your center - in real time - and takes immediate action to support staff working in the center or remotely - every minute of every day.
This intelligent technology has been built on the management best practices of dozens of the world’s leading brands, and it continues to become more powerful every day.
The result for customers is increased productivity and a guaranteed return on investment, with typically a 2x payback in year one and a 3-5x return in subsequent years.
We are powering over 1 billion automated actions annually and have saved our customers over $100 million in annualized savings, all while improving employee engagement and the end-customer experience.
What drives us:
Our vision, which we passionately pursue every day, is customer service reinventedFor everyone.
Mission:
Our mission is simple: to help our customers achieve more using automation.
How we do it:
By living our core values of servant’s heart, craftsman’s attitude and revolutionary spiritBecause let’s face it: great products can be copied, service can be duplicated, but great people can`t be replaced.
We`re a group of customer-obsessed, competitive, detail-oriented, experienced servants who put the needs of our community and customers over our ownIntradiem isn`t just about the 9-to-5 or the paycheck — we`re about having the revolutionary spirit needed to change our community and the world through the way we work and the way we give back.
We’re looking for smart, driven and innovative people to join our teamIf this sounds like you, let’s chat! www.intradiem.com/careers.html
