Job details
Salary from $2,500 a month job type full-time number of hires for this role 1
Qualifications
High school or equivalent (required)
Full job description
About us
Eldercare resource planning is the nation’s leading provider of medicaid planning services for familiesWe are a high-growth and fast-paced organization with a mission to provide world- class service to help our clients gain access to long-term care benefits and preserve wealth.
Job description
From day one, the benefits associate is eldercare resource planning’s initial connection to the customer, providing a positive and welcoming experienceWe take a consultative approach to the customer relationship, proactively qualifying and closing revenue opportunities that provide lifetime value for our customersThe benefits associate brings our service to life, playing a critical role in the overall experience for our clientsSales activities include prospecting, customer needs qualification, identifying sales opportunities, coordinating consultations with our benefits advisors and closing sales in an efficient and timely mannerThis is a remote, full-time contract sales position.
Key responsibilities
The scope of the role is primarily focused around developing new relationships with clientsIn this role you will:
Build trust in the company and ensure our customers are provided with accurate knowledge about our services
Achieve outbound call targets set by the management team
Responsible for building and maintaining customer relationships through pipeline management
Meet or exceed monthly revenue targets
Uncover customer needs and present an accurate high-level overview of our value proposition
Listen to unique eligibility problems and communicate easily understood solutions
Develop and maintain a deep expertise of ecrp services and best practices to provide value to customers
Understand and effectively communicate medicaid eligibility guidelines to determine if a lead qualifies for our services
Develop personalized support that aligns with our company’s voice and values
Follow-up with customers to further educate, engage and transition them toward our medicaid planning services
Work harmoniously with others toward individual and team targets
Stay resilient and able to apply continued focus on winning potential customers despite setback or objection
Qualifications
Associate degree preferred, but not required
1-3 years of experience in customer-facing roles, preferred
Remote working experience, preferred
Strong ability to sell products over the phone and close deals without physically meeting them
Consistent track record of quota achievement
Self-starter who takes initiative and works with limited direction
Impeccable communication skills
Proficient computer skills and ability to navigate multiple applications
Strong prioritization, time management and organizational skills necessary to follow up with customers and improve lead conversion
Job type: full-time
Pay: from $2,500.00 per month
Schedule:
Monday to friday
Supplemental pay:
Commission pay
Education:
High school or equivalent (required)
Experience:
Customer-facing roles: 1 year (preferred)
Work location:
Fully remote
Work location: remote
