Job details
Job type full-time
Full job description
Summary/purpose:
We are seeking to add a field service technician to our dynamic teamThe field service technician has the primary responsibility of providing installation, troubleshooting, diagnostic, repair, and maintenance support with total customer satisfaction in mind and ensuring the users of toyoda’s machines are satisfied with its performanceThis individual must demonstrate strong repair and troubleshooting skills and knowledge.
What we offer:
An environment that encourages strong work ethics and values
Opportunity for growth within our company
Great benefits and competitive pay
Medical, dental and vision insurance with low premiums
Company-paid life insurance
401(k) plan with a generous company match
Paid holidays, vacation, and pto
Variety of optional benefits (fsa, aflac, etc.) …and more!
Essential duties and accountabilities:
Install new cnc machine tool systems, options, and accessories at customer facility (all machine types, specialized in lathes)
Analyze findings to troubleshoot and determine source(s) of mechanical, hydraulic, pneumatic, and/or application issues
Resolve technical issues and recommend repair, replacement, and/or corrective action for cnc lathes or other machine tools
Provide on-site and remote support (telephone, email, etc.) to customers, distributors, and colleagues
Provide project management and training as required
Execute other tasks related to special events (toyotech, imts, etc.) and/or service support on an as-needed basis
Travel:
The field service technician must be flexible for company funded travel during 90-100% of their work weekMany projects may require travel by automobile/car and/or airplaneInternational travel may be required.
What we hope you will bring:
Valid driver/operator license that grants the availability for unrestricted travel
3+ years of experience in machine tool maintenance/technology (both electrical and mechanical)
3+ years of experience in providing remote technical support (both electrical and mechanical) in the machine tool industry
Cnc lathe-specific knowledge such as operation, maintenance, applications, etc.
Ability to interpret engineering documents such as schematic drawings and blueprints
Knowledge of leveling, checking, and adjusting the geometry of cnc machinery
Prior experience with installation and/or maintenance of machining centers
Post-secondary degree/certificate or licensing in a skilled trade related to machine tool technology
Attention to detail, self-motivation, organization, and the ability to process confidential information
Color vision, hearing, and the ability to push at least 100 pounds and lift at least 50 pounds
Work environment and physical demands:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform these essential functionsWork is mostly performed in a manufacturing setting with exposure to health and safety hazards, and with substantial time spent working with ancillary equipmentThe duties of the field service technician frequently require exposure to manufacturing areas which require the use of personal protective equipment including but not limited to safety glasses with side shields, safety boots, and mandatory hearing protection.
Eoe/aa/ada: all are encouraged to apply
Job type: full-time
Work location: multiple locations
