Salesforce business analyst (remote) - wd30126745259
This is a virtual/remote position considering candidates who reside within the united states, ideally located in the eastern or central time zones.
Who we are
Sensormatic solutions is the leading global retail solutions portfolio of johnson controls powering operational excellence at scale and enabling smart and connected shopper engagementOur intelligent digital operating platform - sensormatic iq - combines the full sensormatic solutions portfolio, including unmatched insights into retail inventory, shopper behavior, and loss and liability, and retailer and third-party solutions with advanced technologies, like ai and machine learningThis enables retailers to act on prescriptive, data-driven outcomes and confidently move into the future.
Want to learn more about sensormatic solutions and sensormatic iq? find us here:
Https://www.sensormatic.com/who-we-are
Https://www.sensormatic.com/sensormatic-iq
What you will do
The salesforce business analyst serves as liaison to sensormatic leadership and the global jci team to manage the process of system changes, upgrades, maintenance, and data migrations within our crm system, salesforce.
How you will do it
Manage the weekly deal review board calendar series, communications to team, log decisions made in weekly meetings and manage the approval process of each case.
Approve all lead conversion submissions and manage account creation, maintain data integrity of all accounts in crm
Assist in mass updates of all core objects in salesforce, working with account owners and sales team leads to maintain master territory lists and account portfolios in crm.
Review each of the core objects available fields, looking for opportunities to remove from the crm and/or make enhancements to current field sets.
Work with sales operations and sales management to create a data dictionary of all fields, workflow rules, validation rules, and process flows that are active in the crmCreate a sales training deck to provide to all onboarding teams.
Manage all ad-hoc requests that come from the sales teams, from custom report creation, dashboard creation, troubleshooting existing integrations with third party applications, or general system functionality inquiries.
Create demands for future crm enhancements, build and design all enhancements to production, end-user training.
Manage scheduled reporting deliverables, including the following:
Onesensormatic
Global retail executive dashboard
Weekly slides for global sales call
Scheduled revenue audit and deliver
Weekly lead and campaign generation report
Deal review board queue items
Qualifications
What we look for
Required
Bachelor’s degree required
Expert proficiency in sfdc including classic and lightning interfaces
8 years of related experience; ability to organize & manage multiple priorities simultaneously; strong analytical skills
Ability to convey sfdc processes and capabilities to sales professionals in a clear and meaningful way
Demonstrate ability to identify and implement change, adhere to deadlines, and provide value-added analyses to assist leaders to make informed decisions
Strong analytical and problem-solving skills with a proactive and solution-oriented approach toward business issues
Ability to build rapport, cultivate strong working relationships, and drive collaboration across teams
Resourceful self-starter who can work with minimal supervision
Johnson controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countriesOur commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostatWe are committed to helping our customers win everywhere, every day and creating greater value for all of our stakeholders through our strategic focus on buildings.
Johnson controls international plcIs an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by lawFor more information, please view eeo is the lawIf you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.
Job sales & marketing
Primary location us-fl-boca raton
Other locations us-pa-philadelphia, us-ga-atlanta, us-ny-new york, us-oh-columbus, us-nj-newark, us-pa-pittsburgh, us-ny-new york city, us-oh-cleveland, us-mi-detroit
Organization bldg technologies & solutions
