Job details
Salary $55,000 - $70,000 a year job type full-time number of hires for this role 1
Qualifications
Bachelor`s (preferred)
Marketing: 2 years (preferred)
Management: 3 years (preferred)
Full job description
As brand manager, you will play an essential role in building and executing our client experience strategy across all 10 of our juvly aesthetics practicesYou will work closely with our medical providers, aestheticians and customer experience team to drive client retention, increase adoption of new services and boost revenuesIn this role, you will be tasked with building promotional campaigns, planning events, deploying training programs and measuring the impact and outcomes of various initiatives.
As brand manager, you will bridge the gap between the juvly medical staff and
Administrative staff, coordinating efforts across functional areas of the company, including services, retail, customer support, inventory, analytics, safety, and marketingYou will also play a key role in cultivating an office culture that engages staff and creates a meaningful experience for clients.
Responsibilities
· collaborate with others and work in a team environment to meet deadlines and deliver outstanding results
· carry out the strategic growth plans and market strategy for individual offices
· plan onsite marketing initiatives and promotional events with juvly staff
· collaborate on brand strategy and support day-to-day efforts to coach and develop staff as they carry out the strategy
· responsible for execution of sales promotions as determined by the
Marketing director
· act as an extension of the marketing director with strategic partnerships, industry manufacturers and cross promotional campaigns
· drive continuous improvement by identifying service gaps, building staff training and development plans, and monitoring ongoing performance
· serve as the liaison for hr in matters of hiring, onboarding and termination if needed
· manage membership churn and focus on client retention and satisfaction
· expand lead generation efforts with business development and outreach campaigns
· identify expansion opportunities to meet client demand and office growth needs
· share and drive the adoption of best practices, new product offerings and services
Qualifications
Bachelor degree a plus and 2-3+ years of experience in customer success, account management, sales, consulting role, or similar customer-facing roles
Demonstrated ability to build strong customer relationships and deliver a customer-centric solution
Experience interacting with and exceeding client expectations while meeting exceeded kpi’s
Salesforce or similar crm experience is required
Technology enthusiast, positively curious, and eager to build and learn
Proven ability to manage, utilize, and prioritize your time and efforts
Ability to work cross-functionally within an organization to drive results
Success management experience working with franchise groups
Experience working for a company offering aesthetic services
Job type: full-time
Pay: $55,000.00 - $70,000.00 per year
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to friday
Supplemental pay:
Bonus pay
Education:
Bachelor`s (preferred)
Experience:
Marketing: 2 years (preferred)
Management: 3 years (preferred)
Work location:
Multiple locations
Work remotely:
Yes
Work location: multiple locations
