Description:
About kjt group:
Founded in 2007, kjt group is an evidence-based consulting firmThrough co-creative partnerships with our life sciences clients, we capture actionable insights that enhance strategic and tactical decision-makingOur client base includes medical device and equipment manufacturers, pharmaceutical and biotech companies, medical supply and equipment distributors, health systems and payers, associations, and health advocacy groupsKjt group is 100% employee-owned and a four-time top workplace winnerOur leadership truly believes that building a dynamic culture is critical to the long-term success of our company and our employeesOur values are our way of lifeThey include balance, mutual respect, empowerment, empathy, integrity, mindfulness and ever betterIf our work, industry and values excite you, read on!
General job summary:
The qualitative research director/senior director is responsible for designing, moderating and executing qualitative research projects for both existing and new accountsThe qualitative research director/senior director contributes to positive client relationships, moderates in-person, telephone and online research and prepares and reviews deliverables while working with junior staff for qualitative research projectsTo a lesser extent, the qualitative research director/senior director may also support business development with new clients (proposal generation and sales pitches) as well as manage some aspects of the projectsThe qualitative research director/senior director engages in a variety of marketing activities and may represent kjt group at market research or target industry conferences.
Essential duties and responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorilyThe requirements listed below are representative of the knowledge, skill, and/or ability requiredReasonable accommodations may be made to enable individual with disabilities to perform the essential job functionsOther duties and projects may be assigned.
Qualitative research:
Deepens existing client relationships to generate incremental business.
Consults with clients on business issues and qualitative research design.
Moderates qualitative research studies (phone, in-person, online, etc.)
Collaborates and directs research teams during qualitative project execution to ensure quality of results delivered to clients.
Analyzes and prepares insightful qualitative reports/presentations, with a key focus on storytelling
Mentors and trains junior/senior staff in various aspects of qualitative research.
Resolves project delivery issues.
Contributes to marketing communications (e.g., blog posts, articles, webinars, and conference papers) specific to qualitative research methodologies.
As needed, supports insightful proposal development with innovative qualitative solutions to client problems
Other responsibilities as may be assigned.
All of our employees are responsible for and committed to the highest level of data security and client confidentiality.
Information security management:
The person in this role is responsible for being at all times compliant with the kjt group information security policy and all other policies, processes and documentation which relates to information security within kjt group.
Requirements:
Key competencies for success:
Proven expertise with qualitative market research methods.
Excellent written and oral communication skills.
Comfortable using videoconferencing and desktop sharing software (e.g., zoom, adobe connect, teams)
Excellent interpersonal skills, including client management.
Demonstrated ability to sell market research services.
Supervisory experience.
Ability and willingness to travel (20-40%), post-covid.
Fluent in english.
Ability to balance multiple projects simultaneously while managing changing priorities in a fast paced, client service environment.
Flexibility to contribute to project success by fulfilling whatever level support is needed, including tasks such as writing discussion guides and creating reports.
Education:
Master’s degree or ph.dIn a relevant discipline preferred (business, economics, sociology, political science, psychology).
Experience:
7 to 10 years’ professional experience in a market research role with a qualitative focus, with at least 5 years’ experience moderating in a client service capacity.
2 to 4 years’ relevant healthcare industry/sector experience.
Proven practical experience with a wide array of qualitative market research solutions, including new product, brand, advertising, and customer satisfaction solutions.
A combination of education and experience will be considered
Preferred expertise:
O therapeutic areas: oncology and diabetes
O techniques: personas, structured messaging/positioning, applications for publication, ethnography
O platforms: online qualitative, including social media
Computer skills:
To perform this job successfully, an individual must be technically astute with a strong aptitude for learning new platforms
Expert proficiency with ms word, excel, and powerpoint.
Kjt group is an equal opportunity employerAll applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
