Job details
Job type full-time
Full job description
Job title: people systems coordinator
Reports to: leader of people systems
Service line: people organization
Flsa classification:
Updated: september 2021
Job summary:
Responsible for the support and maintenance of the people organization systems across the full spectrum of people organization support areas (e.g., recruiting, onboarding, benefits, compensation, payroll, employment, training)Produces standard and customized reports for the people organization, clinical and operational leadersEvaluates and updates existing software, addresses hardware or software issues, regulates projects, and conducts quality control measures to maintain the integrity of dataProvides functional support and maintenance of all people/hr systems including reporting, design, testing, documentation, upgrades, and enhancements of the paycom hrms to support efficient functioning and contribution to the best team member experienceThe people systems coordinator is also the first point of contact in the people org ticketing system.
Essential job functions:
Technical and functional support for hrms applications
Inputs, supports, maintains and is responsible for data integrity all systems in the human resources function for all team members.
Identify opportunities to streamline business processes to best leverage the paycom hrms system
Work closely with the people organization team members on the implementation of the necessary system modifications
Work with the people organization functional team to develop, maintain, and enhance end-user documentation
Develop standards, trainings, and resources as needed to maximize utility of the hrms system across team members and departments
Support excellent customer service by communicating and/or collaborating with the people organization and team members kadiant-wide about impending changes, usability issues, and system upgrades or problems
Create ad hoc queries and reports as needed and evaluate reporting technologies to continually improve the reporting process for internal and external customers
Assist hr team with usability of the paycom hrms system and provide support, as needed
Data integrity and security
Serve as the data steward for people organization information
Develop and maintain data review and audit queries for all people organization functional areas
Implement/ensure data quality, accuracy, and integrity
Manage and maintain the paycom hrms system access and core configuration
Hrms upgrades, updates and projects
Participate in the overall strategy, planning, implementation, coordination, and maintenance of technical solutions meant to support the departments business operations
Develop and maintain testing plans, and scenarios ensuring that all modules and functionality are fully tested: application/unit test, integrated test, parallel test, performance/stress test, etc.
Support kadiants systems upgrades, patches, and other technical projects, as assigned
Other duties as assigned
Additional responsibilities include the maintenance of all people organization systems associated with the collection, retrieval, accessibility, and usage of team member information for the people organization department and kadiants planning and activities
Participate in special projects as assigned by director, people compliance and operations, chief people officer, or functional people organization leadership team
Follow all company policies and procedures as outlined in the team member handbook, and serve as a model to reinforce others following policies and procedures
Perform other duties as requested
Positions supervised (direct reports):
None
Minimum education or training equivalent to:
High school diploma, required
3 years or more experience in various disciplines of hr/people organization, strong knowledge of hr processes & transactions, and hris systems (internships included) required
Bachelors degree in business administration, human resources, or related field, preferred
Minimum additional related experience:
Minimum 1.5 years working knowledge of hris/hrms modules: recruiting/applicant tracking system, onboarding, offboarding, benefits administration, performance management, payroll, and time & attendance modules, required
Minimum 1.5 years advanced working experience with hris/hrms query tool, and ability to write complex and advanced queries, required
Working knowledge of people code and application engine experience, required
Working knowledge and understanding of report writing, data analysis, querying and other reporting tools such as sql and ms excel, required
Minimum 1.5 years advanced working knowledge of paycom hrms modules: recruiting/applicant tracking system, onboarding, benefits administration, payroll, and time & attendance modules, preferred
Experience in leading or coordinating hrms system modules implementations or upgrades, preferred
Experience with icims recruitment, preferred
Licenses & certifications:
Current credential in shrm or phr (preferred)
Skills, abilities, and other requirements:
Ability to understand complex processes and simplify and streamline processes
Strong analytical and listening skill required to understand, review, analyze and recommend changes to existing processes
Knowledge of clerical practices and procedures
Knowledge of business and management principles
Approachable and appropriate behavior when interacting with team members at all levels in a quickly changing environment
Proficient with microsoft office suite and/or equivalent
Excellent time management skills and ability to multi-task and prioritize work
Excellent organizational and planning skills and attention to detail required to ensure data integrity, manage multiple and competing deadlines and ensure adherence to procedures and guidelines
Exceptional verbal and written communication skills
Excellent interpersonal skills to work with different management levels
Strong attention to detail
Consistently demonstrate good judgment and decision-making skills
Exercise confidentiality and discretion pertaining to the work environment
Sensitive to working with an ethnically, linguistically, culturally, and economically diverse population
Demonstrate high commitment to excellent customer service
Demonstrate flexibility and ability to reprioritize
Commitment to functioning as a team player
Must be able to work with minimal supervision
Some travel is required, and work schedule varies upon request or as needed
Maintain required trainings
Must clear background check, prior to employment