Job details
Job type full-time
Full job description
Job title
Executive director, digital product management
Job description
Primary responsibilities
Develops 1-2 year product vision for owned product areas that can serve as a `north star` guide for roadmap development, feature development, platform development, and overall customer experience development.
Responsible for identifying and building against north star target kpis related to business outcomes and customer engagement.
Prioritizes product roadmap based on product priorities, roadmap, customer impact, financial business case
Deeply understands the customer problems to solve, commissions ux and market research to understand and leads solutioning that balance customer and business needs.
Responsible for communicating strategy, goals, recommendations and roadmap to business partners, including rationale, modifications, timelines and kpis
Manages a cross-functional team of delivery, developers, business analysts, content configuration specialists, ux specialists, qa specialists, to implement the product roadmap on-time, on-scope, on-budget
Leads all customer-facing product efforts through the development process, partnering with ux and tech through discovery, define, design, prepare, delivery and measure stages
Partners with ux, product owners & engineering to create, maintain and repeatedly socialize the product vision and strategy to stakeholders and others across the company
Manages, develops and retains a team of product owners, associate product owners and business analysts who understand their career trajectory at kaplan and remain motivatedIdentify and groom high potential individuals for increasing responsibility where appropriate.
Leads product competitive benchmarking and participates in prioritizing all product related work including service models, content models, pricing and marketing
Manages business needs to identify ways to extend content, distribution, reach
Effectively negotiates trade-offs to achieve overall kna goals
Handles escalations of major product issues and/or conflicts between teams
Minimum qualifications
Bachelor`s degree in technical, marketing, business or related field
5+ years of experience; a record of managing product development for multiple products
Preferred qualifications
Quickly breaks down complex problems into potential solutions, knowns, and unknowns, in order to get to solid resolutions faster
Consistently able to reduce the complexity of projects, services, and processes in order to get more done with less work
Location
Remote/nationwide, usa
Additional locations
Employee type
Employee
Job functional area
Development
Business unit
00079 kaplan professional
Kaplan is an equal opportunity employerAll positions with kaplan are paid at least $15 per hour or$31,200 per year for full-time positionsCompensation for specific positions are based on job level, skills, years of experience, and education, among other factorsAdditionally, certain positions are bonus or commission eligibleInformation regarding benefits can be found here .
Individuals hired for kna positions that require in-person travel and/or interactions must be fully vaccinated against covid-19 unless otherwise prohibited by lawKna complies with federal, state, and local laws with regard to accommodations related to this policy.
Diversity & inclusion statement :
Diversity inspires innovation and growth in the kaplan communityKaplan strives to be a model employer for inclusivenessNot only does kaplan value its employees for their professionalism and skills, but also for the unique viewpoints they bring to the organizationKaplan`s employees bring diverse perspectives, ideas , and backgrounds that give kaplan a competitive edge in anticipating and exceeding our students` needs in today`s global marketLearn more about our culture .
