Job details
Job type full-time
Full job description
Kwx is an integrated home experience company that seamlessly unites the kw ecosystem to keep the agent at the center of the homeownership journeyAustin, texas-based kwx is the holding company of keller williams realty, the world’s largest real estate technology franchise by agent countWith more than 1,070 offices and 190,000 associates worldwide, keller williams is also no1 in units and sales volume in the united states.
In 2020, keller williams initially began the formation of kwx, composed of keller williams, keller williams worldwide, keller offers and keller home financial services, consisting of keller mortgage and keller covered.
Since 1983, the company has cultivated an agent-centric, technology-driven and education-based culture that rewards agents as stakeholdersFor more information, visit kwx.kw.com.
What you’ll do as tech operations project manager on the tech operations and innovation team, you will oversee and manage projects across all kwx entities from ideation through final execution and rollout, ensuring critical project milestones are metIn this role you will coordinate with a variety of cross-functional teams with the goal of obtaining synergy between projects and entitiesYou will be responsible for the overall direction, coordination, implementation, execution, control and completion of projects ensuring consistency across entities, company strategy, commitments and goals.
Essential duties and responsibilities
Create detailed project plans for operational projects including outlining all project tasks and dependenciesEnsure scope, requirements, and system functionality provide sound and efficient processes and workflows for the business.
Track progress and communicate proactively the impact of changes (e.gScope, cross functional resources, timelines, costs, etc.) to key stakeholdersEnsure that teams are equipped and prepared per the appropriate phase requirements.
Execute and maintain current and accurate documentation of project status, including project plans, timelines, workflows, and other materials to document decisions and processesTake detailed notes from meetings and draft clear recaps and next steps to teams involved.
Facilitate stakeholder meetings, escalate roadblocks and ensure proper task prioritizationDeliver a status report and a current state analysis on projects under your management in an ongoing and agreed-upon cadence.
As primary point of contact for cross-functional teams ensure alignment and coordination of critical documentation, timelines, follow-up on outstanding deliverables, and clear and concise recap of next steps across all stakeholders to ensure flawless, timely execution.
Analyze current processes and make recommendations based on evidence to make them better, more efficient, and reduce end customer frictionEdit and own continuous improvement.
Responsible for creating project templates to provide mapping for like future projects
Minimum qualifications
Bachelor`s degree in computer science, business, or a related field
5+ years of project management and related experience
Experience leading agile projects
Ability to cut through unnecessary work and focus only on essential work.
Ability to document detailed requirements for complex capabilities and business processes to create simple, intuitive workflows for customers.
Comfortable working both in the details as well as at the strategic level
Comfort working in a dynamic, fast-paced environment with a diverse set of stakeholders
Proven ability to solve problems creatively
Strong familiarity with project management software tools, methodologies, and best practices
Strong interpersonal skills and extremely resourceful
Proven ability to complete projects according to outlined scope, budget, and timeline
Preferred qualifications
Project management professional (pmp) certification preferred
Experience driving requirements gathering from business partners.
Kwx is committed to creating a diverse environment and is proud to be an equal opportunity employerKwx recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, national origin, genetics disability, age, veteran status, or other protected status as required by applicable lawAll qualified applicants will receive consideration for employment.
