Job details
Job type full-time
Full job description
The senior systems engineer provides direct input to project plans, schedules, and methodology in the operation and maintenance of multiple system environmentsThis position responds to system management alerts to handle system/operations exceptions, within the assigned enterprise systems of product offeringsThis position is also responsible for triage and change management support.
This role can sit fully remote across the united states.
Responsibilities
Diagnose complex system problems using dumps, traces, or other diagnostics aids.
Diagnose system performance problems using available standard performance tools and system indicators such as queue lengths, cpu utilization, etc.
Develop and maintain runbooks, modules, and other documentation used by various teams to ensure operational success.
Develop optimum system configurations and plans for installation of infrastructure devices.
Recommend and change system parameters or configuration variables to improve overall system performance.
Script and automate processes where needed.
Review job control/scripts developed by less-experienced staff members and assist in modifications of same for optimum performance and operation.
Debug any system problems, develop online procedures for execution of commonly used processes, and perform procedures necessary for recovery.
Work closely with development groups, support groups, and vendors to coordinate special operations, and communicate/escalate problems as appropriate to meet assigned deadlines.
Provide prompt recovery and problem escalation for the exceptions, extrapolating and integrating information within defined boundaries, using multiple system management and problem management tools.
Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation.
Work closely with support groups to refine system monitoring and reporting, and to assist them in their analysis and problem recovery.
Develop job control procedures or work flow diagrams for commonly used processes and automate wherever possible.
Provide prompt recovery and problem escalation for the exceptions, extrapolating and integrating information within defined boundaries, using multiple system management and problem management tools.
Perform online system functions to assist with tasks encountered in execution of daily responsibilities such as utility functions and editing of files.
Develop lists/scripts for execution of commonly used processes and automation of simple tasks.
Proper management and implementation of team changes and service requests.
Proper creation, execution, documentation, and closure of tasks, changes, and requests.
Additional duties as assigned.
Qualifications
Bachelor’s degree in engineering or related field or equivalent experience.
6 years of experience in an engineering role.
Extensive knowledge of virtual environments and cloud solutions including nutanix and vmwareNutanix experience is a must have.
Familiarity with windows, vmware, nutanix, hyper converged infrastructure (hci), citrix, ad, dns, dhcp, systems/network/storage components, and other related programs; ability to learn new programs as needed.
Strong understanding of systems, storage and networking components and how they combine to provide optimal solutions.
Extensive knowledge of virtual environments and cloud solutions including nutanix and vmware.
Demonstrate thorough understanding of all system components and of program products assigned to support.
Demonstrate knowledge of system parameters to control, configure, and install various systems; in-depth knowledge of software installation aids; and user knowledge of all facets of the online system.
Knowledge of systems recovery procedures.
Strong problem-solving skills.
Ability to multi-task and prioritize in a fast-paced environment.
Strong verbal and written communication skills.
Hbr consulting llc is an equal opportunity employerAll qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.
Eqxxund74y
