Job details
Job type full-time
Full job description
Overview
We are looking for a full-time resource coordinator (people internal recruiter) to join our growing client operations team at ketchumWe are open for this position to work remotely from the place you work best, with ability and willingness to flex to eastern time zone in order to support business leaders.
The resource coordinator role is a part of a team at the center of an extremely dynamic and demanding environmentThis role will work closely with client leads in our creative and studios specialities, talent within those groups, hr and finance to ensure the assignment of sufficient and suitable talent resources to projects with balanced workloads.
If you consider organization as a strength and are energized by being a connector and problem solver, digging into the complexities of a billable work environment, and matching skills to business and client needs, we`d love to see your resume!
About the job
Help assign team members to projects that match the needs of the business, along with their skills and career aspirations, based on resource plans provided by the client/team leads.
Partner with hr and finance leaders and/or key vendor contacts.
Host check-ins with key stakeholders to allow for real time adjustments as the business shifts.
Build relationships with staff to better understand capabilities and aspirations to maximize assignments and engagement of staff.
Ensure that the teams assigned to projects have resources needed to deliver effectivelyFlag issues/gaps to appropriate leadership and help problem solve.
Help vet and onboard freelance and hourly staff; manage these relationships
Work with functional leads to solve for out of office and leave coverage.
Start to partner with hr and talent acquisition to recommend and scope new positions based on resourcing requests and insights.
Partner with other resource managers to share best practices, streamline processes, and train staff, account leads and client directors on the tools we use to ensure staff have a full, but balanced, workload.
Qualifications
We’re looking for required skills, and they can come from any combination of education and experienceDiversity of thought and background are encouragedTypical qualifications include:
Bachelor’s degree and minimum of 1 year relevant experience in a creative, consulting or marketing organization, recruiting experience for creative roles or administrative/coordinator role (or equivalent experience).
Interest in resource, traffic management or project management role within a project-based communications, creative or consulting environment.
Experience managing staffing agency relationships and processes is a plus
Ability to navigate high-pressure situations, identify problems + solutions, and escalate as needed.
Thrives in a fluid, fast-paced environment and works well under pressure.
About ketchum
As a global communications consultancy with 90 plus years of experience, ketchum is a trusted partner who is equal parts creative and analyticalKetchum is a place where all perspectives and points of view are welcome and encouragedWe are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerdsAnd we love when those worlds collide to create the very best teams and solutions for our clientsWe work with the world’s leading brands, emerging start-ups, and everything in betweenWe are beyond proud to have created some of the most celebrated and award-winning campaigns in our industryWe’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.
We encourage our employees to be curious, brave, inspiring, and a force for goodLet’s talkCome belong at ketchum!
What we offer
Robust benefits program
Generous time off policies
Retirement program with company match
Workplace flexibility
Business casual dress code
Workplace and off-site social gatherings
Yoga @ work
Professional learning and development opportunities
Tuition reimbursement
Paid maternity/paternity leave
Transit benefits
Interested? we’ve got an opportunity for you.
