Job details
Job type full-time
Full job description
Location: for those who work at home - various, ohio 44145 about the job (job brief) this position is part of the enterprise payments (ecp) business which is undergoing significant growth and encompasses a varied and leading product set across treasury services, deposits, merchant services, corporate card, foreign exchange, international trade, as well as fintech partnershipsSpecifically, the emerging products product manager will be a member of the product and innovation team and will be charged with two areas of focus: (1) identifying and assessing marketing opportunities (2) management of key’s long term product roadmap based on market trends, client and employee feedback and leadership objectivesThe successful candidate will have a strong blend of business acumen, technical skills, and communication, which together will enable him or her to successfully partner with fintech companies, key internal leadership and risk partners to analyze, socialize, and prioritize new opportunitiesEssential job functions
Create processes to analyze, socialize and prioritize potential initiatives, working closely with the line of business on opportunity sizing, business case preparation, prioritization
Partner with sales teams and analytics to understand key’s current client portfolio, pain points and product gaps
Lead efforts to develop differentiated products to meet customers’ evolving demands and preferences.
Work with product managers across payments to prioritize individual product initiatives against the broader payments roadmap.
Monitor external trends across payments/financial services/fintech
Deliver training internally and externally to bring though leadership to business development, sales leaders and clients
Support enterprise payments through key’s annual tech funding processes
Craft high level business requirements incorporating appropriate feedback from stakeholders
Execute solid product management practices by understanding client behaviors, coupled with the ability to structure products and set pricesAbility to manage one or more projects or initiatives concurrently in an effective manner.
Partner across multiple functions providing support, leadership and subject matter expertise to marketing, sales, finance, technology, legal, operations and compliance in order to accomplish objectives.
Analyze product financials, statistics, and client and product level reporting on a regular basis to articulate and identify any changes occurring with clients, the market, operations, and the product functionality.
Required qualifications
Bachelor’s degree required; mba preferred.
Minimum five years of treasury services product management, financial services consulting, or project management experience
Strong analytical skillsExcellent problem solving and quantitative skills.
Strong internal and external communication skillsMust be able to create and conduct executive level presentations, present at industry venues, and interface with the media and clients as appropriate.
Excellent project management/organizational skills and history of successfully driving multiple simultaneous or complex projects to completionFamiliarity with agile a plus.
A team player with proven ability to build strong collaborative relationships with internal partners including finance, technology, operations, sales, marketing, legal, compliance, and other internal and external partners including vendors.
Proficiency with pcs and standard microsoft office software, strong power point and excel
Preferred qualifications:
Experience with payments/treasury products.
Experience managing technology partner relationships
Ability to effectively work in a matrixed organization with colleagues across various reporting structures.
Ability to educate and drive cultural awareness of the commercial payments strategy
Excellent influencing, consulting and communication (both oral and written) skills, with the ability to successfully interact with and relate complex technical information to multiples audiences in business terms.
Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company`s business; ability to apply this knowledge appropriately to diverse situations.
Knowledge of the concepts, principles, and processes of design thinking; ability to utilize the knowledge in designing new products and services and even improving organizational operation.
Ability to independently manage multiple concurrent objectives, projects, groups, or activities.
Strong research and analytical skills with an ability to innovate (ieThink outside of the box) to come up with optimal solutions.
Methodological thinker, with strong experience with process / journey mapping and/or product development life cycle.
Ability to communicate with all levels of management.
Acute attention to detail with an ability to identify or discover trends or themes.
Ability to clearly articulate methodology for issue resolution to complex problems.
Analytical thought process and ability to determine paths of action and make recommendations to remediate issues.
Previous success in implementing simple and efficient product development or project management programs and processes.
Problem solving and critical thinking, with the ability to identify root cause and proper solution.
This position is not eligible for employment visa sponsorship for non-u.sCitizens key has implemented a role-based mobile by design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environmentAs a result, this role may be mobile or home based, which means you may work either at a home office or in a key facility to perform your job dutiesKeycorp is an equal opportunity and affirmative action employer committed to building a diverse, equitable and inclusive cultureAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing hr_compliance@keybank.com.
