Job details
Job type full-time
Full job description
Date: sep 14, 2021 country: united states state / province: california city: santa clara job type: regular job id: 42664
Job description
At keysight technologies, we help companies address their toughest challenges with precision and confidenceWe offer the most precise electronic measurement solutions in the industry, with advanced software to matchOur employees leverage their insight and passion to revolutionize electronic measurement and make a difference in the world.
Keysight’s global sales organization have a great opportunity for the right individual to become part of a new, exciting and dynamic team!
The renewals sales process specialist (sps) is responsible for supporting the renewal organization focused on the sale of service offerings for keysight hardware and software productsIn this role, the sps is required to have a deep understanding of internal process, systems and tools for their functional areaThe sps will be responsible for generating service quotes and act as a liaison to resolve problems requiring technical breadth/ depth of knowledge of organization processes, procedures, servicesIn addition, they will support the renewal sales organization with activities such as running reports on customer asset data, purchases, and service historyOther areas of support may include data research and analysis, tool management, sales and customer reporting/ metrics, application assistance, managing escalations, and complex problem resolution.
Key attributes
Strong communication and organization skills
Demonstrates sense of urgency
Detail oriented
Able to multi-task multiple priorities
Has a driven, proactive mindset
Passion for customer satisfaction
Effective at working remotely with a national team (phone, email, web chat) in a timely manner
Partners well with sales team and other internal resources
Skilled in salesforce, excel and other microsoft office products
Adheres to the standards of business conduct
Job qualifications
To be successful in this position, you bring with you:
Ability to manage complex sales processes and systems
Strong relationship building skills
Win/ win attitude with sound judgment and resource management
Works collaboratively with service sales colleagues, keysight business centers, marketing and delivery teams to maximize business results and create growth opportunities
** this is a non-technical position **
Job function
Sales
Shift:
Day job
Schedule:
Full time (f)
Travel required:
None
Duration (temp positions only):
Not applicable
Candidates can be considered to work from the following locations:
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Job id : 42664
Careers privacy statement
***keysight is an equal opportunity employer.***
Keysight technologies incIs an equal opportunity employerQualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Nearest major market: san jose
Nearest secondary market: palo alto
Job segment: sales