About kustomer
Kustomer is the omnichannel saas platform reimagining customer service through standout experiences with the most modern technology crm has to offerWe exist not to resolve tickets but to help customers have phenomenal experiencesKustomer built it`s platform with intelligent automation, and a unified support experience that enables companies to deliver effortless, consistent and personalized service to each and every customer.
Our krew is made up of passionate and collaborative people who really care about what they do and the people they helpWe look for people who are passionate about enhancing the customer service experience for everyone involved, as it`s the core of what we doWe`re in the midst of explosive growth, and have no plans of slowing downWe welcome individuals who want to learn and be challenged every day.
Some fun facts about us, kustomer is the core platform of some of the incredible customer service brands like ring, sweetgreen, rent the runway, glossier, away, glovo, and untuckitWe were founded in 2015 and are based out of nycThe serial entrepreneurs who founded this business, brad birnbaum and jeremy suriel, led kustomer to raise over $173.5m in venture funding, with some of the most amazing vcs behind us including: tiger global management, battery ventures, redpoint ventures, cisco investments, canaan partners, boldstart ventures and social leverage.
It gets even more amazing - kustomer is thrilled to announce we have signed a deal to be acquired by facebookWe are currently operating independently until closingThis is an incredible opportunity to join our fast-growing team and be a part of this once in a lifetime experienceCheck out this article for more details on this amazing adventure!
About the role do you have a track record of consistently exceeding your quotas selling saas products? we are looking for a dynamic account executive to help grow kustomer`s core customer base in the greater nyc areaEveryday you`ll be prospecting new customers, maintaining the relationships you have already built, and playing a key role in driving kustomer`s sales initiatives while bringing clients the most advanced customer service experience availableThis is a remote role that can be performed from anywhere within the region.
You`ll be responsible for:
Working with the leadership team to define and execute on quarterly sales goals
Drive the sales process forward for the business meet sales quotas and
Driving acquisition of new clients through the full sales lifecycle for kustomer
Coordinating closely with our customer experience team to ensure seamless on boarding for clients
Maintaining an understanding of the competitive market space and how to effectively position kustomer
Strengthening client engagement through regular points of contact
Attending industry events and growing kustomer`s presence within the market
Your qualities:
You have built your resume selling enterprise software, saas, and web services
You are comfortable developing new relationships every day
You have a proven track record of consistently exceeding sales quotas
You have a strong desire to drive progress and grow kustomer`s business
You are intimately familiar with the saas market and know the right people to connect with
You have experience selling customer support, contact center, uc(c)aas or similar software services.
You`re okay with traveling for 30 to 50 percent of the time (once the world starts moving around again)
Benefits
Kustomer offers an array of benefits including competitive salaries, company stock, 100% healthcare coverage, 401k, commuter benefits, and a very generous vacation policy.
Diversity & inclusion at kustomer
Kustomer is committed to bringing together individuals from different backgrounds and perspectivesWe strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status.
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