Key responsibilities:
The senior vice president of enterprise alliances, leads a national team of seasoned relationship managers partnering with lpl’s large ria enterprisesThe senior vice president is responsible for lpl’s account management strategy that drives opportunities for our partners & lpl in the areas of same store sales growth, net new asset recruiting, advisor and enterprise retention, and meaningful efficiency gains through the actions of an engaged teamAs a senior leader at the firm, this leadership role will engage closely with all cross functional teams especially business development, wealth management solutions, lpl business solutions, growth solutions and our affiliation model innovation & strategy team to ensure we are delivering on short term and long term requirements for lpl to lead in the ria market.
The senior vice president must be skilled and experienced with engaging in high-level strategic discussions with business owners, advisors, and the executive teams; documenting three year strategic plans, and development execution plans to deliver on the strategyAdditionally, the svp must understand, utilize, and stay current with industry best practices, financial markets, the regulatory environment, trends and data, and the competitive landscape to optimize results.
Essential functions:
Develop a team culture to retain, develop and grow engaged employees
Creating 3-year strategic plans and department goals, as part of lpl’s okr culture.
Frequently evaluating team’s results to ensure that departmental and organizational objectives are met and are in line with the needs and mission of the organization
Presents strategic account plans to lpl’s management committee & ceo on a regular basis to inform firm-wide investment requirements and decision making to lead in the enterprise & ria market.
Collaborates with the affiliation innovation and strategy team to provide insights and requirements for our enterprise & ria offering at lpl
Identify opportunities and create programs to increase enterprise satisfaction, retention, efficiency, and same store sales growth
Manage retention risk of enterprises through lpl and industry evolution, and builds long term partnership with clients
Examine trends, develop insights, and create solutions in order to better support enterprises
Strong executive presence with the ability to interact with and influence lpl senior management
Partnering with conference services to deliver exceptional live events
Contribute to special ria related projects on behalf of the relationship management organization that impact our enterprise & ria relationships
Additional requirements:
Works closely with business intelligence and analytics organizations to create a data-driven, insight-rich culture for relationship managers that drives action and decisions making to help clients.
Works closely with the salesforce automation team member(s) to ensure relationship manager needs are properly communicated and considered to drive high level of tool adoption and usage.
Manages engagement activities and initiatives that are inclusive of, but not exclusive of, client workshops, learning groups, client events, advisory board engagement and market meetings.
Owns and delivers employee talent development and management including department budget, operations, career development that drives high levels of engagement across the firm.
Qualifications:
Bachelor’s degree in finance, business, management, or related field
Mba, or other advanced degree preferred
Minimum of 10 years’ experience in financial services, preferably in a sales or client service/relationship management function
Deep understanding of advisor, and enterprise economic drivers
Leadership experience, managing others in a client/relationship management function
In-depth understanding of the ria channel, including key competitors
In-depth understanding of the custodian space, including key competitors, and ability to apply knowledge to help coordinate the ria strategy and ria portfolio execution across the firm
Extensive knowledge of the client segment, organization, product, industry, and end customer
Demonstrated knowledge of lpl platform, products and services
Proven leadership experience during times of accelerated change
Demonstrated strategic thinking and production of strategy documents
Strong negotiation skills
Ability to outperform and navigate high pressure situations
Ability to effectively analyze situations, applying solutions to achieve resolution
Ability identify, influence, and balance the needs of multiple stakeholders
Up to 25% travel anticipated
Required skills:
Flexible and adaptable to change, and thrives in an ambiguous environment that is constantly evolving
Proven people leadership & management track record
Excellent executive level oral and written communication skills
Culturally sensitive and team oriented with outstanding influencing skills
Expert level proficiency with the microsoft office product suite: excel, powerpoint required
Past experience and proficiency with crm tools, salesforce preferred
Client centric mid-set and commitment to identifying opportunities to continually improve the end to end client experience
Reliable self-starter, with a collaborative mindset and ability to build strong relationships across any organization
