Job details
Job type full-time
Full job description
Description:
*work from home capabilities are available*
*only hiring in dc, maryland and virginia*
Lafayette federal credit union has been dedicated to providing the highest level of service to our members since 1935We understand that in order to give the best to our members we must give the best to our teamAs an institution, we are committed to the success of each employee and the betterment of our communityWe are proud of our competitive pay and attractive benefits package that provides those with lafayette federal careers the resources needed to manage their heath, promote their well-being, and help plan an exciting future.
We are currently seeking a systems analyst for our information technology departmentSummarily, the systems analyst will be expected to administer all software applications used by the credit union including analysis, design, reporting, implementation and maintenance as applicable to the operations and activities.
More specifically, the systems analyst will:
Acts as administrator for allsoftware applications used across the credit unionDiagnoses, researches, and resolves technical system emergenciesLiaises with vendor representatives when resolving application problems.
Understands and coordinates required updates, patches and software releases for all applications to include but not limited to fics, akcelerant, datasafe, all third party interfaces and other applications as applicable.
Creates, modifies and maintains procedures applicable to system processesCommunicates changes, enhancements, and modifications of business requirements to management.
Assists in the reviewing and designing of workflowsExecute test plans accurately and efficientlyAssemble and documents all test resultsRetests as necessary.
Creates, produces and modifies routine management and ad hoc reports as required to satisfy all reporting requirements for all departments and other reports as applicable.
Creates, produces and modifies data files to be imported and/or exported to third party vendors as requiredWorks closely with business unit management to recommend improved efficiencies and best practices.
Works closely with the business unit managers and other personnel/business partners to (a) identify and implement strategies that will address tactical and strategic goals and (b) identify and maximize the use of information and technology to improve products, services and/or program business processes.
Maintains project schedules for smaller projects by developing project plans and specifications, estimating time requirements, establishing deadlines, monitoring milestone completion, tracking all phases of the project product/service life cycle, providing timely reporting of issues that impact project progress, coordinating actions, and resolving conflictsThis includes documenting, prioritizing and tracking requests (changes, enhancements, etc.) on software applicationsAdheres to project standards defined by project managementTakes input from supervisor and appropriately and accurately applies comments/feedback.
Responsible for understanding and complying in an accurate and timely basis with all bank secrecy act/anti money laundering/ofac requirements that pertain to the system administrator position at lfcu and as directed by management and/or the svp of risk management.
Performs other duties as assigned by department managers and/or the svp of operations.
Requirements:
Qualified candidates will have:
A positive credit standing
Education:
Required: high school diploma or ged.
Preferred: a two year college degree.
Preferred: completion of a specialized course of study at a business or trade school.
Preferred: completion of a specialized and extensive in-house training or apprenticeship program.
Experience:
At least four years of similar or related experience is preferred.
Interpersonal skills:
Excellent customer service skills.
Excellent communication skills, both verbal and written.
A significant level of trust and diplomacy is required, in addition to normal courtesy and tactWork involves personal contact with others and is usually of a personal or sensitive natureWork may involve motivating, influencing or training othersOutside contacts become important and fostering sound relationships with other entities becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
Other skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to effectively present information and adequately to respond to questions from all levels of management.
Excellent organizational and time-management skills.
Must be adept in operating standard office equipment, specifically the computer, and must have a working knowledge of microsoft office products.
Sql experience
Physical requirements and work environment:
This position requires manual dexterity, the ability to open cabinets as well as the ability to lift files and computers.
This position requires bending, stooping or standing as necessary.
This job operates in a clerical office settingThis role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machinesOffice environment with job duties conducted via telephone, face to face meetings, and on the computer.
*lafayette federal credit union is an equal opportunity and e-verify employer*
Eoe/aa/veteran/disabled