Job details
Job type full-time
Full job description
Overview: vice president of mortgage technology operations
Position summary: reporting directly to the cto, you will own and deliver a suite of programs, applications and underlying infrastructureThis position will provide, assist, and partner in the organization`s strategic and long-range technology operations and program management goal planning functionsDrives strategic initiatives and supports the development of long-term growth plans and profitability goals, analyzes and recommends emerging industry trendsManages different team supervisors that support multiple applications and maintain a resource allocation systemBuild an operations group focusing on project success, while enhancing, building and managing teams of operations, program managers, production supportHelp-desk and scrum teamsResponsibilities:
Essential duties and responsibilities:
Build and standardize policies, processes, tools, methodologies, and templates, leveraging industry best practices
Hire, coach, and mentor the operations, support, qa and program management team to deliver as a cohesive, adaptable, and high-performance unit that is process driven and customer service oriented
Accountable for project planning and execution, including scope, budget and resources
Build and manage the executive level reporting of programs and project status, budget impact, and customer experience
Work in a heavily matrixed environment with both delivery and stakeholder teams and finance to ensure all projects are prioritized correctly; and staffed and managed to be delivered on time, within scope and budget
Develop an in-depth understanding of all stakeholder and delivery teams’ functions, organizational construct, objectives, constraints and challenges
Build and manage working relationships and collaborations at all levels from junior level resources to executive level management, evolving to become a trusted advisor over time
Manage risk and challenges to entire program and project portfolio continuously and aggressively
Project execution
Ensure business and technology projects have clear requirements, assigned scrum resources, product and technical owners, smes, and bas
Value-driven projects that and are completed within designated timelines
Promote collaboration and communication among project teams and business owners
Drive overall project quality
Qualifications:
Skills/knowledge/abilities:
Excellent verbal and written communication skills.
Strong organizational and interpersonal skills.
Thorough writing skills for accurate, complete, and effective documentation
Extensive problem-solving capabilities
Self-motivated/results-oriented
Work with multiple teams that are 5 to 10 in size
Work on planning projects that impact significantly on the business
Thorough understanding of los platform, functions, settings, and rules
Demonstrate effectively:
O analytical and critical thinking skills o advanced understanding of agile / devops o in-depth knowledge of the mortgage industry including the life cycle of a loan, products, policies, and the applications that support them
Technical skills:
Planning and forecasting.
Risk management.
Budgeting.
Tracking and monitoring.
Project management methodologies.
Meeting facilitation.
Subject matter expertise.
Project management software.
Education and experience:
7+ years of program management experience
Scrum / itil certified
Bachelor’s degree required
Minimum of 5+ years of mortgage lending experience preferred
Confidentiality clause:
This position requires the employee to be exposed to sensitive and confidential information, both technical and informationalAs such, the position carries significant responsibility/risk and the employee filling this position will be held to the highest standard of judgment, discretion, confidentiality, and accountability.
Physical demands and work environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this jobReasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and use hands to handle, touch, or feel objects, tools, or controlsThe employee frequently is required to talk and hearThe noise level in the work environment is usually moderateThe employee is occasionally required to stand; walk; reach with hands and armsThe employee is rarely required to stoop, kneel, crouch, or crawlThe employee must regularly lift and/or move up to 10 poundsSpecific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
Eeoc
Bayview is an equal employment opportunity employerAll aspects of consideration for employment and employment with the company are governed based on merit, competence, and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.
