Job details
Job type full-time
Full job description
The digital product manager is responsible for planning, prioritizing and managing features through the product development process for our digital experiencesThe product manager represents the customer/user and has the primary responsibility for defining all product requirements and communicating those requirements to the user experience and technology delivery teamsThe product manager manages the priority of those requirements to ensure that the highest amount of customer value is being delivered in the fastest time possibleThis manager cares passionately about the lands’ end customer – desiring to create the best possible customer experience.
Within an assigned digital product portfolio, this role will determine strategic needs, develop and prioritize initiatives, ensure alignment and deliveryThe product manager will work closely with cross-functional partners to clearly communicate their team`s backlog and roadmapResults are achieved through facilitation and collaboration with enterprise stakeholders.
Responsibilities
Understand how our customers use digital and how changes to channel experiences can have positive or negative impacts on customer buying behavior.
Analyze customer needs, competitive offerings and provide direction on best practices and emerging trends in relation to e-commerce capabilities.
Act as the digital evangelist to key stakeholders at all levels of the organization.
Within an assigned product portfolio, create and own the business cases for digital initiatives and drive for approval with financial leadership and other technical and non-technical stakeholders.
Lead the prioritization of digital features and understand the art of sequencing their delivery within an agile framework.
Provide clear digital requirements and business rules to guide the development of new features and define acceptance criteria of those features.
Demonstrate an ability to simplify complex design requirements into component parts and systematically evaluate them.
Coordinate with it program & project management teams to ensure digital channel enhancements are implemented per use cases.
Be the subject matter expert for the assigned product portfolio and drive the prioritization and alignment across all business units.
Identify and develop contractual relationships with strategic partners and providers.
Partner with all consumer insights teams to define, measure and report on business results.
Provide support and mentoring for growth opportunities of direct reports.
Ensures training and development of product managers and customer experience staff.
Partner with senior product management leadership to develop and communicate roadmaps.
Qualifications
5+ years of progressive experience in ecommerce, innovation, product management, project management, account management, consultant or technology strategy and/or agile software development.
Demonstrate a high level of competence and passion for digital technology along with innovative and forward thinking and a comprehensive understanding of usability.
Ability to understand digital best practices as well as practical solutions to problems.
Documented track record of navigating organizational structures and leveraging internal assets to create or co-create innovative, customer-focused retail solutions from concept to launch.
Experience distilling business and consumer requirements and needs impacting concept development to business and technical partners; representing the voice of the consumer throughout the product development process.
Inspirational leader, someone who stretches thinking and has a positive ‘can-do’ attitude.
Must be extremely adept with communication, facilitation, cooperation, negotiation and collaboration to achieve results through others.
Ability to build and nurture partnerships with internal and external stakeholders.
Skilled at developing business cases and quantifying the cost and benefit of user experience enhancement projects in a digital environment.
Must be an expert problem solver committed to driving results and multiple concurrent work efforts to success along with strong strategic and critical thinking skills.
Ability to adhere to lands’ end attendance expectations.
Bachelor’s degree or equivalent body of experience.
Strong e-commerce, multi-channel experience or digital marketing knowledge.
Experience in strategic planning, risk management or change management.
Strong understanding of technology.
Certification in product management or equivalent.
Multiple years of corporate retail experience.
Equal opportunity employer/protected veterans/individuals with disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicantHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor���s legal duty to furnish information41 cfr 60-1.35(c)
