Job details
Job type full-time
Full job description
The role
As ecommerce trading director your key responsibility will be the revenue generation of the ecommerce channelYou will drive the delivery of sales and conversion through implementing the new digital strategy, providing strategic direction and leadership for the merchandising and trading of the online stores for all legends global merchandise clients.
They have a key role in the smooth running of the online experience and are committed to playing a key role in building a successful future for our ecommerce businessWorking with all internal departments and stakeholders to ensure all the operation come together to deliver the best customer experience whilst maximizing the profit of the sites for legends.
You will build out the ecommerce trading team to deliver the best-in-class customer journey’s through the online channels with an exceptional customer experience entrepreneurial and commercially minded, the trading director will proactively drive their teams to seek and convert short- and long-term opportunities into sales to cross-sell and upsell products across the merchandise platform while proactively considering the impact on and delivering profitability.
The ability to deliver professional and collaborative client management is essential within the successful delivery of this role their mindset is to go above and beyond client expectations and consistently lead by example with innovative thinking as well as the protection and championing of the client brandThey will be expected to own and drive internal and external stakeholders in the delivery of the online trading journey from product on-boarding to post purchase experience.
Essential duties
Responsible for overseeing the trading and sales performance of the website, delivering the trading calendars and on-site cx
Product ownership including complete product journey from ‘product create’ through to stock management and reporting
Work with technology partners to build and deliver online merchandising strategies as well as reviewing and ensuring best practice is always implemented to maximize conversion
Managing website optimisation plans, audience targeting, online use case formulation and execution of learnings of these through the internal legends teams
In-depth knowledge of a/b testing and statistical analysis with the review and interpretation of these into practical changes to the ecommerce trading environment
Run the hardline between brand guardian and commercial centered decisions
Maintain a strong market knowledge of sector rivals and trends
Accountable for the accurate and clear guidelines for onsite photography, product, and copy details of each product to maximise conversion
Responsible for day-to-day management of relationship with third party application providers to ensure full utilization of the tools
Work with the operations and cdc teams to ensure the customer is being provided with the best shipping rates that will encourage and protect conversion
Working directly with marketing departments to ensure that campaigns are formulated and delivered
Support vp e-commerce in the setting and delivery of the roadmap and delivery of new strategies to ensure constant innovation of the ecommerce channel
Responsible for challenging up and suggesting innovations and enhancements to all clients as well as getting buy in and sign off from them to deliver the best online experience for their customers
Other duties and projects as assigned and directed by the vp e-commerce
Qualifications
A minimum of 9 years running a fashion, or ideally a sports retailer’s, ecommerce platform
Bachelor’s degree or equivalent combination of education and related experience and/or training
Excellent influencing skills to support needs of the internal and external stakeholder teams
Excellent written and oral communication skills
Detail-oriented and extremely organized with the ability to multi-task
Proficient with ux methodology and practices
Excellent microsoft word, excel, and powerpoint core skills
Must be available to work extended hours such as nights, weekends, and holidays as business needs require
Must be able to work in a team environment with internal and external stakeholders across many international platforms and countries
Compensation
Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
Legends is an equal opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Experience
Required
9 year(s): experience running a fashion, or ideally a sports retailer`s ecommerce platform
Education
Preferred
Bachelors or better in biology or related field
