Job details
Job type full-time
Full job description
This position may work in the lessonly office in indianapolis, in or remotely from any of the following states: alabama, florida, georgia, illinois, indiana, kentucky, maine, maryland, massachusetts, michigan, missouri, minnesota, nevada, north carolina, ohio, tennessee,texas, virginia or washington.
Account specialist
When it comes to taking care of our clients, “on it” is our only speed at lessonlyAs an account specialist, you will ensure our clients succeed in their learning and training initiatives by providing strategic and tactical support to lessonly program owners.
We are adding people to our team who are attracted to a fast-growing software company, a rich employee culture, and want to grow their career and have a blast doing itLessonly prioritizes our customers’ success, our company’s growth and employee happiness!
The role:
Guiding new customers to a successful implementation and adoption of lessonly
Maintaining relationships with key champions and decision makers throughout the organization
Helping customers achieve their desired business objectives
Developing relationships within accounts to generate internal referrals for expansion across the organization
The qualities:
1+ years experience with managing customers (preferably with a b2b software company)
Ability to understand customer challenges and proactively provide solutions that help guide them to success
Relationally focused to be able to develop and maintain strong connections with your customer`s champions
Growth mindset for seeking and developing ways to expand a relationship with your customer
Ability to quickly discover challenges and provide solutions to customers
Strong organizational skills
What you`ll get with this opportunity:
Being part of a company dedicated to customer success and winning in a fun environment (check us out on a few of our social media channels to see how we have fun!)
Working with people who challenge each other, care about you and support your efforts
Lessonly benefits
A whole person approach to taking care of you with medical, vision, dental, disability, financial, mental, and life benefits
Time for life with unlimited pto, summer break (all-company week of vacation in july) and winter holiday (all-company time off in december)
Paid parental leave for primary and secondary caregivers
Giving back to our communities with dollars and volunteer time through our brighter indy program
Flexibility to #dobetterwork in the location that works best for you –– the indianapolis office, your home office or that local coffee shop you love
Recognition for the work you do and the success of our team –– shout outs, weekly mvply award, quarterly golden llama award, and a team that is always excited to celebrate meeting a challenge
