Job description
The sales manager is primarily responsible for driving business growth by managing and developing a team of (10 to 12) inside sales advisors who originate reverse mortgage loans to a nationwide marketThis position is critical to the success of the sales organization, and will be expected to work cross functionally and partner with other business leaders to drive efficiency and production throughout the organization.
Job functions and responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorilyExamples below:
Daily sales management of inside sales advisors including adherence to key metrics, time blocks, scheduling, sales and technical skills
Development and improvement of overall processes including sales strategy, salesforce.com, phone systems and lead generation systems
Management of leads distributed to the team including disposition of leads, transfer rate and lead management protocols
Responsible to provide ongoing coaching to advisors to drive efficiencies and increased sales production
Work with advisors and processing department on loan level issues
Recruiting, training and developing of inside sales advisors
Measuring and reporting of daily team production and participation in monthly leadership meetings
Active participation in retail leadership team to assure achievement of operating plan and strategic evolution
Qualifications:
To perform this job successfully, an individual must have the following education and/or experience:
High school diploma, ged or military equivalent required
Two or more years sales management with a call center focus
Minimum of 5 years of individual sales experience
Proficiency in using crm systems
Salesforce.com experience a plus
Proficient in microsoft office, specifically excel, outlook and powerpoint
Ability to be creative, flexible and an innovative team player
Excellent written and oral communication skills
Ability to manage multiple priorities and work flow
Possess good judgment, leadership and business skills
Versatility, flexibility and willingness to work with constantly changing prior
Training / licensing requirements:
Must pass the company`s background screening process prior to beginning employmentAdditionally, as a condition of employment, you may be required to pass client-specific background check requirements or federal/state licensing requirements, if applicable.
About us
Company: liberty reverse mortgage
Who we are
Liberty reverse is one of the largest and most experienced reverse mortgage lenders in the u.sFor over fifteen years, we`ve delivered education, home equity solutions, and personal care to over 60,000 senior homeowners and over 1,000 mortgage partnersHeadquartered in rancho cordova, ca, liberty provides reverse mortgage solutions including home equity conversion mortgages (hecm) and proprietary reverse mortgage loans to retail consumers, wholesale, and correspondent partners.
Our culture
Liberty reverse was recently named one of the best mortgage companies to work for by national mortgage news for 2019When you join liberty, you join a culture which is vibrant, inclusive and cares for you and your communityEvery day, we strive to foster a culture where all our team members are respected, valued and empoweredLiberty employees are passionate about customer service, committed to teamwork and dedicated to successThe atmosphere is fast-paced and challenging - and there are plenty of opportunities to grow your career, whether you`re pursuing management, learning multiple disciplines and/or becoming a subject matter expert in your fieldWe believe in empowering our employees to explore new ideas, take initiatives for change, and continuously improve our performanceAnd, as part of the liberty family, you`ll build long-term relationships in your career here.
Ocwen is proud to be an equal opportunity workplace and is an affirmative action employerWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran statusIf you have a disability or special need that requires accommodation, please let us know.
