Who is litmus?
We’re a tight-knit team that helps the world empower our customers to curate best-of-class email communicationOver the last 10+ years, we’ve built a reputation as one of the most trusted brands and thought-leaders in the industry—and it shines through to our customersBut don’t take our word for it, check out more about us here.
Quality communication is imperative; we value this in both our personal and work lives here at litmusOur email creation, testing, and analytics platform empowers marketers, designers, and agencies to confidently deliver quality, brand-aligned communications that delight our customers.
We work alongside some of the smartest people in our industryWe’re the change-agent for the most creative and supportive customers aroundLitmus is championed by major global brands, including 9 of the top 10 technology companies, 9 of the top 10 u.sBanks, 10 of the top 10 retailers, 9 of the top 10 e-commerce brands, and 80% of the fortune 100: how do we do this? we seek talent that is not a “culture fit,” rather a culture add.
What would i do at litmus?
We are looking to hire a motivated individual to join our growing team as a renewal representative! in this role, you’ll be a key part of the saas subscription renewal process for our annual renewalsYour ability to clearly articulate our value proposition, sustain and renew client subscriptions, resolve customer issues/problems, and effectively manage your time will be the key to our success.
This role is a great place to start your career in technology sales and support—while gaining experience with a product and customer-focused team.
Effectively manage set of assigned renewal opportunities, defend against competitive pressures and uncover additional opportunities
Achieve monthly, quarterly & annual revenue / retention targets
Maintain detailed reporting on renewal activities and forecasts
Recognize trends to help develop programs which maximize retention
What is litmus looking for in a candidate?
1 plus years’ experience in sales, support or customer success—preferably owning contract renewals
Strong customer service skills
Must possess proven track record of consistently and successfully attaining goals
Excellent relationship building skills
Self-motivated with a strong desire to succeed and grow as we grow
Ability to pick up technology and business value proposition
Must be self-organized and disciplined
Not sure if you meet all the requirements? please apply! we know there is no job description that can measure a person’s attitude, aptitude, or amplitude (the ability to turn it up a notch) and highly encourage you to apply.
It’s the company you keepThe people at litmus are truly amazing—celebrating what makes each individual uniqueWith outstanding profitable growth and the trust of more than 700,000 marketers, you know you’re part of a winning team.
Litmus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
