Employee relations specialist
How is this role important to our work?
For this assignment, you will use your knowledge of hr, employment law, and business to ensure our associates and our environment reflect our valuesThe employee relations specialist is responsible for assisting in the execution of the er strategy across the organization and for managing and tracking employee relations issues and preventing employee relations issues across the organizationThis role investigates allegations including executing an investigative plan, documenting, reviewing, and drafting supporting documentationThe er specialist also provides insight to implement both immediate resolution and long-term prevention plansIn partnership with the principal er specialist, this role is responsible for policy interpretation, information gathering, and resolution of issuesSelected candidate will work closely with both internal and external counsel to consult on casesIn addition, the er specialist manages incoming compliance hotline issues and updates hr policies and processes, partnering with the principal er specialist to ensure policies are updated and current.
A day in the life:
Serves as the point of contact for employee relations, conduct, and/or compliance concerns raised by associates.
Interviews employees to gather information to facilitate resolution of the concern.
Assesses the nature and severity of the complaint and either provides coaching resources or conducts an investigation.
Partners with principal er specialist, legal, hrbps, managers, and other key stakeholders to conduct a complete and impartial investigation.
Ensures recommendations are in alignment with company policies and practicesProvides summary findings to key stake holders.
Partners with hrbps on performance issues raised by leaders and confers with hrbp to provide support and recommendation on how to manage situations.
Reviews all performance documentation before it is delivered to ensure consistency and completeness.
Logs cases in tracking system.
Analyzes employee relations case trends and in partnership with principal er specialist, human resources business partners/legal.
Provides workplace-related recommendations/insights directly related to an investigation in accordance with company policy and practice
In partnership with principal er specialist, provides counsel and guidance to leadership and staff regarding employee relations issues.
Participates in er projects and/or cross-functional team initiatives.
Manages and updates hr policies and processes.
Work effectively with compliance, legal, hr, security, and other partners to foster trust and accountability.
Remains current with new, evolving er challenges across a variety of processes and proactively recommends solutions to manage them.
Review internal processes and make recommendations for improvements; drive solutions that are compliant while supporting business objectives and goals.
Performs other related duties as assigned.
Required skills and experiences:
Bachelors degree in human resources, business or related field and typically 4 -6 years of employee relations or hr experience; or typically 8 years of employee relations or hr experience in lieu of a degree.
Demonstrated ability to proactively collaborate across boundaries, influence to resolve issues, drive change, and partner with others across the company to implement solutions and achieve desired results.
Works independently or with cross-functional teams to prioritize, manage and investigate allegations in a fair, thorough and timely manner, and provides guidance to colleagues on the handling of investigations.
Capacity to demonstrate excellent judgment and adhere to strict confidentiality requirements.
Ability to independently manage and execute tasks with multiple conflicting priorities and deadlines.
Exhibit excellent organizational, written, verbal and analytical skills.
Demonstrated sound decision-making ability and conflict resolution.
Maintains good communication and positive relationships with employees to promote employee satisfaction.
Nice to have:
Prior experience as an hr generalist phr/sphr.
