Job details
Job type full-time
Full job description
Customer advocacy, the logicmanager name for sales account executive, is all about collaborating with customers to help solve their challengesWe do not believe in cold calls and traditional high-pressure salesWe believe in the power of the logicmanager solution, and our ability to provide excellent customer experiencesYour role is responsible for the full customer acquisition lifecycle to clarify customer needs and priorities, offer product demonstrations and champion the customer’s business case to help them solve problems with our logicmanager software solution.
As a senior customer advocate, you work with inbound leads who request follow-ups and help in their decision making processYou will first join our training program to receive industry and solution certifications, before transitioning into a full-time position as a senior customer advocateThis program is designed to provide a cross-functional view of our sales operations and our customer life-cycle to accelerate your skills as a subject matter expert in the governance, risk, and compliance field and as a consultative sales professionalTake our customer advocacy aptitude assessment to determine your career strengths and realize your potential!
Learn more about logicmanager`s customer advocacy philosophy in this short video with an overview from our ceo: https://wi.st/2z5eb9r
About logicmanager logicmanager is a boston-based software company that is recognized on deloitte`s fast 500 as one of north america`s fastest-growing technology companiesWe’re actively preparing for our ipo, profitable, and place a heavy emphasis on promoting from withinWe are recognized by gartner and forrester industry analysts as leaders and great places to work certified for our company cultureWe build enterprise risk management software that empowers thousands of organizations around the world to uphold their reputations while protecting their customers, investors, and communitiesWe believe even the toughest problems can be solved with innovative solutionsJoin logicmanager and together we can build a better tomorrow.
What you`ll be doing on our team
Educate and guide prospects through the customer journey to help them learn how logicmanager can manage their risks and achieve their goals
Manage a pipeline of inbound and self-sourced leads to identify, engage, and develop relationships with potential buyers
Demo logicmanager’s software to our inbound marketing based prospect leads
Close business with new and existing customers to meet quarterly revenue targets and customer goals
Gain certifications in our industry-leading solutions areas: enterprise risk management, security & privacy, vendor management, compliance, internal audit, policy management, incident management and other areas
Collaborate with marketing and technology teams on enhancements to existing solutions and/or releases new products
Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future
Grow your career through active participation in our company culture
About you and what skills you’ll need
College degree in any major
5+ years experience in a sales role
Enterprise or consultative selling experience is a plus
Excellent communication skills
Strong analytical/problem solving skills
Strong reading comprehension and critical reasoning
Have a positive outlook and a strong ability to take responsibility
Have a sharp focus on your goals and accountability for daily, weekly and monthly activities to achieve them
History of volunteer work, varsity sports or extracurricular leadership roles is a plus
More about logicmanager
Award-winning culture: we’re named best place to work / certified as a great place to work® every year since 2016We are committed to a robust collaborative mission-driven culture, and we believe that results matter more than when or where they’re produced and remote work may become a desired norm for many lmers even after covid-19.
Industry leading customer satisfaction: recognized by deloitte as one of the top 500 fastest growing tech companies in north americaWe recognized for our industry`s highest customer ratings and leadership recognition by forrester and gartner for our ability to execute.
Health and safety: we put our employee`s health and safety first and support our employees` choice to relocate to where they feel is best for them and their families and work from home.
Great benefits & perks: we believe in supporting our employees with benefits that matter, which is why we offer competitive salaries, health insurance options, company stock options, and moreWe host virtual employee activities!
Leadership with a vision: we are profitable, rapidly growing and control our destiny as we have no vc funding! we are a workforce of thought leaders and dynamic innovators coming together with a vision to dramatically improve the way companies protect their reputations in the see-through economy.
Logicmanager is committed to being an equal opportunity employerWe celebrate and support diversity, and work every day to create an inclusive work environment that represents the world that we live in.
We believe a diverse and inclusive work environment results in better decision makingIt allows logicmanager to work better together for our employees and our customers.
By submitting your application, you agree that logicmanager may collect your personal data for recruiting and related purposesLogicmanager`s privacy notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over logicmanager’s use of your personal information.
