Job details
Job type full-time
Full job description
Lowe’s is able to offer remote employment of this position in the following states: al, ar, az, co, de, fl, ga, ia, id, in, ks, ky, la, md, me, mi, mn, mo, ms, nc, nd, ne, nh, nj, nm, nv, oh, ok, sc, sd, tn, tx, ut, va, vt, wi, wv, wy.
Job summary:
The role of analyst is to strategically evaluate the online experience for customers while also evaluating the industry to create and test data driven ways to improve upon the customer’s shopping experience with lowe’s.
The analyst for category experience will review internal and external research and/or bench marking, review/analyze customer information and other relevant data, conduct analysis, and provide insights and recommendations all to identify areas of improvement for the customer shopping experienceS/he will track, analyze, and report on key performance metrics to ensure activities within their assigned area are meeting strategic and financial objectives.
Key responsibilities:
Helps provide insights, competitive intelligence, and data driven recommendations to the manager of his/her assigned area.
Helps provide the data, analysis and insights necessary to evaluate activities within their assigned area.
Assists with in-depth research and related quantitative analyses.
Builds and automates dashboards and reports.
Identifies opportunities for improvement.
Supports meetings with online and core merchants to deliver insights to guide future strategies, tactics, or activities.
Works as a member of a larger team.
Required qualifications:
Bachelor`s degree in business administration, finance, marketing, or related field or equivalent business experience
Proficient in ms office suite (excel, access, word, powerpoint, outlook)
Ability to analyze data, apply forecasting methods, draw insights, and translate into business recommendations
Understanding of online merchandising, marketing and selling principles
Detail oriented; ability to manage multiple requests and follow-up on others to ensure things get done
Effective interpersonal and communication skills
Flexible and able to perform in an ambiguous, fast paced, changing environment
Preferred qualifications:
Experience in online retail or omni-channel merchandising/marketing
Background in analytics, statistics, business planning and/or finance
Experience working on or with cross-functional teams
Experience with adobe products (e.g., adobe analytics and workspace)
Experience in merchandising, marketing, finance, or related field
Experience in customer insights (ci), customer relationship management (crm) or customer experience (cx)
Experience with product management and/or product content optimization
About lowe’s:
Lowe’s companies, inc(nyse: low) is a fortune® 50 home improvement company serving approximately 20 million customers a week in the united states and canadaWith fiscal year 2020 sales of nearly $90 billion, lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associatesBased in mooresville, n.c., lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade expertsFor more information, visit lowes.com.
About lowe’s in the community:
As a fortune® 50 home improvement company, lowe’s is committed to creating safe, affordable housing and helping to develop the next generation of skilled trade experts through nonprofit partnershipsAcross every community we serve, lowe’s associates donate their time and expertise through the lowe’s heroes volunteer programFor the latest news, visit newsroom.lowes.com or follow @lowesmedia on twitter.
