Job details
Job type full-time
Full job description
Lowe’s is able to offer remote employment of this position in the following states: al, ar, az, co, de, fl, ga, ia, id, in, ks, ky, la, md, me, mi, mn, mo, ms, nc, nd, ne, nh, nj, nm, nv, oh, ok, sc, sd, tn, tx, ut, va, vt, wi, wv, wy.
This role will remotely support georgia, south carolina, alabama and florida and would require occasional travel to locations in that area.
Purpose of role:
The primary purpose of this role is to conduct workplace complaint investigations in order to resolve employee issuesThis includes responsibility for providing advice, consultation, and guidance to create sustainable solutions to individual employees and organizational challenges enterprise wideThis role must apply knowledge of employment and labor laws, government regulations, and agency rules in order to make informed investigations and case decisions.
Responsibility statements:
Collaborates directly with associate relations director, field operations, hr, and legal in order to resolve and complete associate relations inquiries, concerns, and investigations in a timely manner.
Serves as the reviewer and/or auditor of hr work to support the function, its operation, and compliance with processes and regulations.
Analyzes and provides recommendations for identified trends through benchmark reports, litigations, etc., resulting in improved positive employee engagement.
Assumes ownership for investigative case assignments and monitors the status and progress of escalated matters in the case management system.
Documents investigation findings aligned with best practices to minimize risk and litigation in employee relations situations.
Works to reduce the total number of complaints received internally and externally, taking a proactive approach by creating litigation maps, training, and examining historical cases.
Recommends solutions and assists field operations with facilitation of resolution and action plans related to employee issues and union concerns.
Provides process improvement support, knowledge base improvement suggestions, and peer coaching.
Influences leaders by presenting recommendations and findings, working to reach common ground on case findings and future approach, with guidance and feedback from director when necessary.
Takes on stretch assignments and more difficult litigious and projects that impact the entire enterprise on legal and employee relations matters.
Required education/experience:
Bachelor’s degree in business, hr, labor relations or related field, or equivalent years of experience without a degree
5 years’ experience in an hr generalist, employee relations or a related role conducting complaint investigations related to federal, state, local employment and labor laws for multi-site organization
Advanced knowledge of workplace complaint investigations, union avoidance, employee advocacy and eeo compliance
Direct experience gathering, researching, analyzing and resolving complex employee relations issues (including conduct, performance, and policy violations)
Maintains licenses and continued educating credits
Preferred education/experience:
Master’s degree in mba, human resources, or labor relations
Jd with a concentration or experience in employment/labor law
Knowledge of union avoidance strategies and campaigns
About lowe’s
Lowe’s companies, inc(nyse: low) is a fortune® 50 home improvement company serving approximately 20 million customers a week in the united states and canadaWith fiscal year 2020 sales of nearly $90 billion, lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associatesBased in mooresville, n.c., lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade expertsFor more information, visit lowes.com.
About lowe’s in the community
As a fortune® 50 home improvement company, lowe’s is committed to creating safe, affordable housing and helping to develop the next generation of skilled trade experts through nonprofit partnershipsAcross every community we serve, lowe’s associates donate their time and expertise through the lowe’s heroes volunteer programFor the latest news, visit newsroom.lowes.com or follow @lowesmedia on twitter.
