Job details
Job type full-time
Full job description
Lowe’s is able to offer remote employment of this position in the following states: al, ar, az, co, de, fl, ga, ia, id, in, ks, ky, la, md, me, mi, mn, mo, ms, nc, nd, ne, nh, nj, nm, nv, oh, ok, sc, sd, tn, tx, ut, va, vt, wi, wv, wy.
Job summary:
The primary purpose of this role is to assist with the delivery of an online business segment with guidance as neededThis role may also manage and own work streams with support from more senior managersThis includes responsibility for supporting work streams end-to-end through the planning, development, execution, administration activities, and implementation stages to ensure excellenceOverall, this role contributes to online business segments that play an important role in moving the online business forward by driving ongoing improvements.
Key responsibilities:
Drives the execution of operational plans by designing the tactical steps that must be taken to achieve the goals for an online business segment.
Works to close the gap with competitors and/or exceed customer expectations by executing the plan derived from identified business opportunities for a segment of the online business.
Develops and executes work plans with online business team and cross-functional teamsEnsures that work is completed on time and raises risks and issues that could cause delays to the work.
Prepares inputs to key metrics that identify performance of business segment to ensure goals are met.
Analyzes multiple sources of data (e.gSales, customer feedback) to identify areas of optimization, create hypotheses, and define business value to ultimately drive action for improvement.
Applies subject matter expertise of an online business segment and works with functional business teams (e.gStores, merchandising) to ensure the business needs are clearly defined and prioritized.
Maintains relationships with diverse project stakeholders on business and tech/agile teams by communicating goals, inputs needed, outputs expected, and questions/feedback to ensure that all parties are informed and working to achieve business outcomes.
Provides inputs to communication mediums that related to initiatives, capabilities, features, and improvements to ensure business teams are appropriately informedTeach peers and working teams about components and importance of online business segment.
Participates in interviewing peer candidates for the team to assess technical skills, operating style, and candidates continue to raise the bar of the teamParticipates in formal and informal training to continuously develop technical skills.
Identifies tools and support needed to complete individual work assignments on time and with high quality.
Assigned business segment: pro & services
Required qualifications:
Bachelor’s degree in business administration, marketing, operations, computer science, or related field (or equivalent work experience in a related field)
2 years’ experience in online/retail merchandising or business operations
Preferred qualifications:
Master’s degree in business administration, marketing, operations, computer science, or related field (or equivalent work experience in a related field)
Experience in chat, order fulfillment, bopuis, b2b, install services, or online payment desired
Corporate experience, retail a plus
Agile/scrum/safe certification
About lowe’s:
Lowe’s companies, inc(nyse: low) is a fortune® 50 home improvement company serving approximately 20 million customers a week in the united states and canadaWith fiscal year 2020 sales of nearly $90 billion, lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associatesBased in mooresville, n.c., lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade expertsFor more information, visit lowes.com#li-81glaw
