Job details
Job type full-time
Full job description
Lucid is a research technology (restech) platform that provides programmatic access to first-party dataWith respondents in more than 100 countries, lucid enables anyone, in any industry, to survey online audiences and get the answers they needThese answers reveal the sentiments, motivations, and behaviors of target demographics – data that can be used to build business strategies, measure the impact of digital advertising, publish research, and moreFounded in 2010, lucid is headquartered in new orleans, la with offices throughout the us, europe, and asia.
Lucid is looking for a senior analyst,customer development to join our sales teamThe senior analyst is a client-facing role that will work closely with the customer experience team to support projects and clients across the boardThe primary objective of the senior analyst is to proactively work with clients on new project requests and to help manage the success of all sold projectsMost client communication will be via email and phone, however, small amounts of travel may be requiredThis is a key role in the success of the sales team and a great entry point to a career in sales, including account management and business development.
This role is open to candidates who can work remotely in the us, in-person in our office locations, or a hybrid of the two#li-remote
Responsibilities
Work to develop and strengthen relationships with new and existing clients
Serve as the lead point of contact for all customer account management matters
Assist the sales team with pricing and feasibility for market research sampling projects
Understand client requirements and develop specifications to deliver requirements
Learn the industry and our company by executing sampling projects
Monitor usage of the proprietary survey and bidding platform
Resolve client needs for support in project management
Collaborate with sales team to achieve quarterly goals while keeping clients satisfied and engaged with our products and services
Accurately forecast and track key account metrics
Qualifications
B.aOr b.sWith interest in a sales career path in a fast growing tech company
1-3 year’s work experience preferred
Thrives in a customer focused environment
Enjoys solving problems and prefers analytical methods
Easily able to grasp and retain new knowledge
Outstanding communication and interpersonal skillsextremely thorough and detail oriented
Self-motivated and independent worker, who can thrive in a fast paced environment
Lucid`s hiring commitment
We understand that many candidates may not be perfectly qualified for a job postingExperience comes in different forms; many skills are transferable – and passion goes a long wayEven more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a dynamic, collaborative environmentWe want you to learn new things in this role, and we encourage you to apply if your experience is near the desired qualifications.
We also know that diversity of background and thought can enhance problem-solving and encourage more creative thinking, which is why we`re dedicated to adding new perspectives to the team.
At lucid we foster a collaborative and inspiring workplaceWe pride ourselves in doing this by recruiting, hiring and retaining diverse, passionate, and forward-thinking talentLucid is committed to and encourages an inclusive environment and we are dedicated to providing equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran statusIf you have a disability or special need that requires accommodation, please let us know.
