Job details
Job type full-time
Full job description
Lucid is a research technology (restech) platform that provides programmatic access to first-party dataWith respondents in more than 100 countries, lucid enables anyone, in any industry, to survey online audiences and get the answers they needThese answers reveal the sentiments, motivations, and behaviors of target demographics – data that can be used to build business strategies, measure the impact of digital advertising, publish research, and moreFounded in 2010, lucid is headquartered in new orleans, la with offices throughout the us, europe, and asia.
As the senior analyst, product ops you will work closely with our internal product and engineering teams to evolve the process for how lucid understands our product data to enhance lucid’s saas productsYour role will be at the center of building programmatic applications as the in-house expert for all things analytics for our development teamsYou will be responsible for coordinating data and analytics with product team stakeholders, delivery of suggestions for product improvement paths, and ongoing measurement of product success metrics.
This role is open to candidates living in the united states to work remotely or from one of our us-based office locations (new orleans, dallas, new york)
The ideal candidate for this role will have 3+ years of hands-on professional experience
#li-remote #li-av2 #li-remoteus
Responsibilities
Define product kpis, product adoption and usage metrics, and answer complex questions around customer health and success metrics
Partner with product to define metrics to evaluate business performance, products, and experiments - and build reports and dashboards to monitor and understand them
Deepen the product and engineering team`s understanding of the products, identify impactful opportunities, and measure successful outcomes to drive customer engagement, adoption, retention, and expansion
Generate data insights to influence product feature roadmap and strategy based on the potential roi
Work with product managers, ux, and engineering teams to develop measurement frameworks for product analytics data with a focus on early product development process, including tool selection
Advocate for using data to improve the quality of all of our decision making.
Preferred qualifications
3+ years of professional experience in operations, product, data, and/or analytics at a saas company
Experience with product analysis tools such as full story, google analytics, mixpanel, pendo, etc
Excellent communication, organizational, and analytical skills
Skilled in manipulating large datasets and interpreting results
Knowledge of descriptive and inferential statistics
A keen interest in technology and new technology trends
Experience in sql and other programming languages (e.gPython) for manipulating data sets.
A self-starting, entrepreneurial mindset and the ability to bring out this quality in others
Passionate about driving value using data and technology
Demonstrated ability in learning new reporting or bi tools
Nice-to-have experience
Experience with multivariate software testing plans
Strong understanding of marketplace dynamics and the economic relationships between demand, supply and consumers
Direct experience at adtech or media measurement companies or understanding of these fields
Lucid`s hiring commitment
We understand that many candidates may not be perfectly qualified for a job postingExperience comes in different forms; many skills are transferable – and passion goes a long wayEven more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a dynamic, collaborative environmentWe want you to learn new things in this role, and we encourage you to apply if your experience is near the desired qualifications.
We also know that diversity of background and thought can enhance problem-solving and encourage more creative thinking, which is why we`re dedicated to adding new perspectives to the team.
At lucid we foster a collaborative and inspiring workplaceWe pride ourselves in doing this by recruiting, hiring and retaining diverse, passionate, and forward-thinking talentLucid is committed to and encourages an inclusive environment and we are dedicated to providing equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran statusIf you have a disability or special need that requires accommodation, please let us know.
