Job details
Job type full-time
Full job description
Job description summary: the it associate asset analyst is responsible for analysis and improvements related to the processes for the life cycle management of maximus it assetsThis includes but is not limited to inventory audits, assessments for efficiency gains and end of life/end of service management.
Job duties and responsibilities
Analyzing, troubleshooting and resolving issues and trends in liaison with the service desk, field services and desktop services, acting as a point of escalation for any issues that cannot be resolved at 1st point of contact.
Collaborate on implementations related to cmdb process and function improvements.
Coordinate with the it audit department on it asset audit related requests.
Review all incoming it hardware and software requests to determine if valid and then if so, generate a purchase order for approval.
Update and validate records in asset management based on requests from the field.
Review and maintain cmdb (configuration management database) to monitor and manage all devices and assetsIdentify best use through auditing of database and hardware, cross-checking of servers for relevant devices (e.gRadio`s, laptops, mobile data) to meet auditing requirements.
Manage and maintain the lifecycle of devices to include provisioning, repairing and de-commissioning to ensure efficient and effective best use of assets.
Management and oversight for the organization and stock inventory levels.
Reconcile/research bulk purchases with accounting to ensure charge backs are appropriately expensed to the appropriate charge codes.
Responsible for the authorized issuance, audit and return of assets.
Train users and asset owners in process and tools.
Coordinate equipment returns on all equipment refreshes.
Regular assessments and recommendation reports of current processes for opportunities for efficiency gains or improved controls.
Analyze it assets recovered from site closures to determine if they can be recycled or reissued to other locations.
Coordinate with facilities, it and pm on site closures to ensure equipment is properly recycled or transferred to other sites.
Monthly metrics for technical debt forecasting, license usage and hardware inventory levels.
Research asset requests (hardware & software) to determine if stock is available.
Provide reporting for strategic decision and budget forecasting.
Coordinate equipment returns with hr, security, it and legal on assets assigned to terminate employees.
Responsible for managing the requests for loan hardware, including the recall of loaned items, to ensure the hardware items can be tracked and managed.
Escalate to management any discrepancies in it asset management tool records.
Education and experience
A bachelor`s degree is not necessary but is preferred.
3+ years in it asset management
Years of experience will outweigh any type of degree.
Experience in it asset management is preferred.
Knowledge and experience in it is a must.
Strong communication skills is necessary.
Experience & understanding of software licensing models.
Experience in it asset discovery tools.
Ability to collaborate with various teams outside of it.
Candidate should be able to work with the following tools/software: lansweeper, outlook, word, excel, powerpoint, coupa and cherwell.
Job summary:
Analyze, troubleshoot and resolve issues and trends in liaison with the service desk, field services and desktop services, acting as a point of escalation for any issues that cannot be resolved at 1st point of contact.
Analyze it assets recovered from site closures to determine if they can be recycled or reissued to other locations.
Reconcile/research bulk purchases with accounting to ensure charge backs are appropriately expensed to the appropriate charge codes.
Research asset requests (hardware & software) to determine if stock is available.
Analyze all incoming it hardware and software requests to decide if valid and then if so, generate a purchase order for approval.
Update and validate records in lansweeper based on requests from the field.
Manage and maintain the lifecycle of devices to include provisioning, repairing and decommissioning to ensure efficient and effective best use of assets.
Regular assessments and recommendation reports of current processes for opportunities for efficiency gains or improved controls.
Coordinate equipment returns on all equipment refreshes and terminated employees.
Coordinate with facilities, it and pm on site closures to ensure equipment is properly recycled or transferred to other sites.
Maximus introduction: since 1975, maximus has operated under its founding mission of helping government serve the people, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programsMaximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programsWith more than 30,000 employees worldwide, maximus is a proud partner to government agencies in the united states, australia, canada, saudi arabia, singapore and the united kingdomFor more information, visit https://www.maximus.comEeo statement: eeo statement: active military service members, their spouses, and veteran candidates often embody the core competencies maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforceWe recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our countryWe’re proud of our connections to organizations dedicated to serving veterans and their familiesIf you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the national guard or reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for youA committed and diverse workforce is our most important resourceMaximus is an affirmative action/equal opportunity employerMaximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
