Job details
Job type full-time
Full job description
Job summary
The research systems coordinator will provide application support and administration in the implementation and maintenance of the electronic data systems (e.g., oncore, power trials) utilized by the research administration functionsTrains staff and faculty in the use of electronic research administration systems and facilitates the adoption of these systems throughout the medstar-georgetown organizations.
Minimum qualifications
Education/training:
Bachelor’s degree in business, computer science, or related discipline and/or an equivalent combination of training and experience or certificate of computer training.
Experience:
2 years of progressive experience managing, training, and troubleshooting various software applicationsTechnical or functional project management experience is preferredClinical research experience preferred.
License/cert/reg:
No special certification, registration or licensure required.
Knowledge, skills & abilities:
Demonstrated accountability in task ownership and solution- oriented work approachMust be able to work independently using initiative and good judgmentKnowledgeable in the use of information technologyExperience identifying and implementing process improvementsProven organizational skills including attention to detail and multi-tasking skillsExcellent verbal and written communication skillsMust be a detail-oriented professional who can quickly adapt to a variety of situationsFamiliarity with online database systems is recommended.
Primary duties and responsibilities
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standardsComplies with governmental and accreditation regulations.
Functions as the application coordinator for the oncore and powertrials applications, and other applications as necessary.
Supports end users in daily use of the research applications.
Coordinates and executes end user training for the research applications.
Creates and maintains training and end user support materials.
Understands and provides recommendations for application usage to align with organizational goals.
Employs research systems to support participant recruitment, including coordination of powertrials inclusion/ exclusion rule development.
Coordinates research system access for medstar and non-medstar associates.
Works with internal resources and/or vendor, where appropriate, to ensure issues are resolved in a timely manner.
Supports application upgrades and upgrade testing activities.
Articulates how upgrades to application may affect current policies and procedures to functional area experts.
Collaborates with end users, technical support, key stakeholders and organizational leadership.
Designs, develops and disseminates standard ad hoc reports as neededMaintains a library of reports and update designs as necessaryConfirms validity of reports and obtain approval of global reports before release to end users.
Conducts internal audits of the system and provides a strategy for maintaining data integrity as well as pre-established standards of data input into the system.
Consistently demonstrates support for compliance in the performance of job duties and responsibilities by a) developing and maintaining knowledge of, and performing job functions in compliance with, rules, regulations, policies, and statutes that affect his/her job; b) maintaining knowledge of and performing job functions in compliance with medstar health and medstar health research institute policies and procedures; and c) reporting compliance concerns in an appropriate and timely manner.
Participates in meetings and on committees and represents the department and hospital in community outreach efforts.
Participates in multi-disciplinary quality and service improvement teams.
Performs other duties as assigned.
About medstar health
Medstar health is dedicated to providing the highest quality care for people in maryland and the washington, d.c., region, while advancing the practice of medicine through education, innovation and researchOur 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovationAs the medical education and clinical partner of georgetown university for more than 20 years, medstar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole teamMedstar health offers diverse opportunities for career advancement and personal fulfillment.
