Marsh mclennan`s shared purpose— to make a difference in the moments that matter —materializes through our people and cultureIn hr, we put our people and culture at the heart of every decision to create opportunity and growthWe`re trusted advisors and specialists, and together, we ensure our colleagues experience a vibrant and inclusive culture, inspiring leadership, the ability to grow and learn, and a value proposition that is compelling and guided by trust.
The employee relations specialist is a critical role within the people services function to drive this purpose forwardThis role will support employee relations issues across the businesses of marsh mclennanThe position location is flexible, however, ideally based in the east or central part of us(this role is not eligible to be performed remotely from colorado).
What can you expect?
Employee relations specialists consult with people managers on matters such as conditions of employment, employee counseling, grievances and disciplinary actions
Provides day-to-day advice to people manager, hr managers and people partners on a wide range of employee relations issues including progressive counseling, performance management, company policies and procedures, title vii, ada & adaaa, adea, harassment/discrimination, retaliation, short/long term disability, fmla, and background checks, as well as advice on state and local laws
Working at the highest support level, an employee relations specialist provides expert-level support by solving escalated problems while working closely with the employee relations coe
Investigates or oversees investigations of employee complaints of alleged discrimination, harassment and/or retaliation under the various employment laws; works with er on investigation
Works with people managers and employee relations coe in creating and distributing progressive counseling documents to colleagues
Provides guidance to people partners and hrms on applicable hr and legal policies and topics.
Tracks and manages er cases in a case management system
What is in it for you?
Opportunity to advise and consult on employee relations matters in a business where the people function is considered an essential partner
Partnering with hr managers, people partners / senior people partners, the employee relations coe and collaborating across operating companies (visibility across all operating companies) to resolve people challenges
A company with a strong brand and strong results to match
Culture of internal mobility, collaboration and valued partnership with hr from the business.
Competitive pay and outstanding benefits to help colleagues and their families live better – physically, mentally, and financially
We will count on you to:
Be a part of the people services function, which is responsible for the deployment of enterprise-wide hr programs and initiatives
Provide guidance and support to people managers on employee relations matters including investigations, performance improvement processes, disciplinary actions, grievances, appeals etcWhere matters are more complex, the employee relations specialist will engage with the employee relations coe for advice and support
Investigate employee complaints of alleged discrimination, harassment and/or retaliation under the various employee laws; work with our employee relations coe and legal team on investigating and responding to letters from attorneys representing employees and/or former employees
Provide support on leave, absence and related topics including coordinating with leave team for return-to-work accommodations and logistics
Inclusion and diversity awareness and considerations
Ensure that regulatory and statutory obligations are discharged locally including statutory and/or regulatory reporting requirements
Experiences that make you stand out:
Minimum of four years’ relevant experience in hr and specifically experience handling complex employee relations issues
Able to operate without supervision in most situations and able to judge when guidance is required for more complex situations and seek support from appropriate colleagues/experts
Experienced in supporting managers with employee relations case management including investigations and administration of case management
Demonstrated ability to coach people managers at most levels in the business effectively through all aspects of performance management, policy interpretations, and complex employee relations issues.
Thorough understanding of local laws, regulation and company policies and hr processes and familiar with mmc’s internal and external formal processes
What makes you stand out?
Demonstrated passion for regular self-investment to maintain up-to-date professional knowledge and competence
Excellent interpersonal skills with ability to connect with people managers and colleagues in business and in wider hr including coes and people partners when required
While all mmc core competencies are important for this role, those that will be particularly critical to success include:
Client service: responding effectively to internal client needs
Collaboration: valuing and working well with diverse others
Communication and influence: communicate and engage others skillfully
Learning orientation: learn and grow self
Innovation: innovate new and better ways of doing things
Marsh mclennan (nyse: mmc) is the world’s leading professional services firm in the areas of risk, strategy and peopleThe company’s 76,000 colleagues advise clients in 130 countriesWith annual revenue over $17 billion, marsh mclennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businessesMarsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutionsGuy carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunitiesMercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforceOliver wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clientsFor more information, visit mmc.com, follow us on linkedin and twitter or subscribe to brink.
Marsh & mclennan companies and its affiliates are eoe minority/female/disability/vet/sexual orientation/gender identity employers.
