Single source technologies, representing makino as well as other high end machine tool products, is a single-source provider of machine tools, engineering services, tooling, supplies, application support and customer service throughout north america.
Summary:
Applications engineers provide pre-sales and post sales support to target companies in an assigned region, resulting in target market penetration and high customer satisfaction.
Essential duties and responsibilities:
Support turnkey/sharekey requirements being delivered
Visit customers in need of ae assistance
Work with makino and complementary oem product line applications, service, and sales team to identify all current applications engineering needs
Perform post sale start-up support for customers in area of part processing, programming, process setup, optimization and operator training
Coordinate and/or perform training at customer site or makino/sst sites
Assist field service engineers with customer machine issues.
Ability to manipulate programming software, modeling software, and ms project
Support sales territory for pre-sale technical requirements including time estimates, test cuts and technical discussions
Maintaining showroom machines in demonstration ready condition
Assist customer support in the installation/de-installation process as required
Ability to present a professional image
Excellent communication and customer relation skills
Technical knowledge and logical troubleshooting skills
Rational decision-making skills and good negotiation skills
Application and operational knowledge of cnc equipment
Ability to explain to the customer makino’s processing technology
Detailed knowledge of cnc part programming preferred
Willingness to travel
Valid drivers license
Education and experience
Bachelor`s degree in a manufacturing engineering, material science or related field.
In certain instances, individuals with at least 7 years of industry specific experience that provide the candidate with knowledge and experience equal to a bachelor’s degree.
Physical demands the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsWhile performing the responsibilities of this position, the individual is required to speak and hearThe individual is often required to sit and use their hands and fingers to handle or feelOccasional physical requirements include standing, walking, reaching with arms and hands, climbing or balancing, stooping, kneeling, crouching and crawlingVision abilities required by this job include close visionIndividual is occasionally required to lift or move heavy material (5-50 pounds) from a variety of positionsTravel is required, at times extensivelyWork environment the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsMajority of work will be performed in an office and/or showroom environment with some work on the manufacturing floor at customer sitesWe believe that the interests of our company and our people are inseparable and we are committed to developing a diverse team of creative and independent professionalsEmployees enjoy a stable work environment from a company with years of success and growth in the machine tool industryMakino offers competitive pay, generous benefits and ongoing training.
Makino is proud to be an eeo/m/f/disabled/vets employer
