Job details
Job type full-time
Full job description
Position will have two main responsibilities:
First, market product management for puerto rico and us virgin islands, including consumer, digital, commercial and acceptance products.
Second, acceptance products strategy and execution for the caribbean division, including contactless and new acceptance technologies.
Role:
The position will report to the caribbean products vice president and to the puerto rico and usvi country manager and focusing on:
Strategy and initiatives execution to achieve annual net revenue and market share targets by collaborating and partnering with all mastercard teams.
Owns the market products p&l and ensures expected profitability is achieved at a product type level.
Collaborates with sales teams to win businesses through integrated and customized value propositions.
Lead the product management excellence process to ensure product, market, and customer readiness assessments before launching new products.
Develop market product roadmaps, identify product performance improvement opportunities and partner with account leads to capture them.
Presents drivers performance analytics and action plans to stakeholders to ensure strategic kpi targets are achieved.
The product manager will also be accountable for ensuring alignment and integration with other teams, such as customer delivery, c&i, market development, marketing, d&s and account management.
Lead competitive landscape and overall markets dynamics research, to identify new product/feature/functionalities/platform capabilities opportunities, to make sure that mastercard’s products remain ahead of the competition.
Work closely with both the marketing and account management teams to identify local consumer insights and expectations from our partners (issuers, merchants, acquirers and governments).
Deliver thought leadership at market and customer levels by participating in market forums or by running workshops with customers.
Guides internal teams and customer on new products value proposition and on how to implement them.
All about you
Critical skills to be successful in this position: 1Leadership and influencing skills2Strategic thinking and structured commications3Learning agilty4Business acumen.
Other skills:
Experience doing analytics and communicating observations, findings and preliminary insights.
Supported teams across product lines, technologies, and industries, with experience in at least one type, technology, or industry.
Contributed to commercial readiness by analyzing and helping manage the collection of competitive market data.
Able to clearly create and communicate value stories.
Has an ability for clear articulation of a problem and a solution.
Proficiency in english and spanish, and in office application tools such as excel, powerpoint, and word.
Strong interpersonal skillsAbility to work cross functionally and across levels in a matrix organization.
Analytical skills as well as planning and organizational skills.
Ability to develop financial analysis (p&l, budget forecast and accrual, etc.)
Project management skills.
Due to covid-19, most of our employees are working from homeWe’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotelyWe value the safety of each member of our community because we know we’re all in this together.
Mastercard is an inclusive equal employment opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requestingDo not include any medical or health information in this emailThe reasonable accommodations team will respond to your email promptly.
Corporate security responsibility
Every person working for, or on behalf of, mastercard is responsible for information securityAll activities involving access to mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• abide by mastercard’s security policies and practices;
• ensure the confidentiality and integrity of the information being accessed;
• report any suspected information security violation or breach, and
• complete all periodic mandatory security trainings in accordance with mastercard’s guidelines.
