Job details
Job type full-time
Full job description
Resmed has always applied the best of technology to improve people`s livesNow our saas technology is fueling a new era in the healthcare industry, with dynamic systems that change the way people receive care in settings outside of the hospital–and tools that work every day to help people stay well, longerWe have one of the largest actionable datasets in the industry, creating a complete view of people as they move between care settingsThis is how we empower providers–with vital insight to deliver the care people need, right when they need it.
We`re also ensuring that our health solutions connect to other companies` networksBecause when objectives align, everyone winsAnd as we work today to drive better care and lower costs, we`re developing more personalized solutions for tomorrow, utilizing machine learning, intelligent care paths, and predictive protocolsIf you are an innovator who wants to make an impact we want to talk to you! we have exciting opportunities supporting brightree by resmed and matrixcare by resmed!
Who we are looking for:
Highly motivated quality review specialist who can understand and perform the below responsibilities in conjunction with our internal and external customers on the phone, via software applications and via email.
Responsibilities:
Accurate posting of payments received from multiple sources for multiple clients.
Reconciling deposits and resolving complex discrepancies.
Locating and uploading payment remittance advice (ra).
Reviewing remittance advice to assure appropriate payments, adjustments, balance transfers and recoupments are completed accurately
Assists with special projects and compiles reports.
Responds to inquiries regarding payments and reconciliation.
Performs quality review on cash posting transactions to assure completed accurately, and according to the procedures established.
Makes procedure recommendations and updates procedure documents for optimal performance.
Communicates and works with clients and cross-functional departments to identify potential risks and solutions for performance improvement
Identifies potential deficiencies in processes via analysis and trends.
Identifies training needs, provides education, and assists in implementation of procedure changes.
Assures sla’s and quality of work thresholds are maintained.
Drives change through collaboration, influence, and partnerships
Manages workload and completes assignments timely.
Other tasks and responsibilities as assigned.
Qualifications:
High school education required
Associate’s or bachelor’s degree a plus
At least two years of dme/respiratory or enteral experience
Must be a self-starter who can troubleshoot challenges on the fly
Excellent written communication skills for documenting notes in the clients’ system
Must be able to multitask and work within multiple client databases
Must be detail oriented and able to work independently and complete tasks in a timely manner
Strong computer skills, including microsoft office and databases
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Joining us is more than saying “yes” to making the world a healthier placeIt’s discovering a career that’s challenging, supportive and inspiringWhere a culture driven by excellence helps you not only meet your goals, but also create new onesWe focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generatesIf this sounds like the workplace for you, apply now!
