Job details
Salary $40,000 - $45,000 a year job type full-time number of hires for this role 1
Full job description
As a program coordinator, you will support several of our executive directors and meeting planners and will assist them with providing exceptional service to our association clients in the areas of communications, database management, membership recruitment and retention, conference and virtual event logistics, and project coordination.
Note: this position may be performed remotelyHowever, the candidate must live in the greater washington, dc areaTravel to dc, maryland, and virginia to support our clients` meetings and events will be required.
In this position, you will:
Respond to current and prospective members’ questions and requests via telephone and email.
Assist in the coordination of logistics for meetings, conferences, tradeshows, and virtual events.
Support executive directors with preparation and follow-up projects for conferences and events.
Maintain clients’ databases and websites – we will provide training on our easy-to-learn system.
Draft copy and design communications to be distributed via email, social media, websites, and blogs.
Serve as a staff liaison to assigned clients’ committees and task forces.
Participate in conference calls, record meeting minutes, and coordinate follow-up on action items.
Occasionally travel to our clients’ local events to provide service at the registration desk.
Contribute to other projects as required, including processing grants, producing presentations and marketing materials, and coordinating bulk mailings.
Provide general office support, as required.
Qualifications:
One to two years of experience in a professional office environment, preferably at a small business, association, or non-profit organization – experience within a client service-oriented environment a plus.
Bachelor’s degree.
Computer proficiency, specifically with the microsoft office suite, and the aptitude to master new systems.
Proficiency utilizing webinar platforms such as go to meeting, zoom, and webex, or willingness to learn.
Database experience a plus.
Demonstrated excellent organization skills and keen attention to detail – a must!
Strong written and verbal communication skills.
Exceptional customer service skills, interpersonal skills, and a positive attitude.
Flexibility to adapt quickly to our clients’ changing needs and priorities.
Ability to manage tasks and deadlines simultaneously in a fast-paced, deadline-driven environment.
Solid problem-solving skills and the ability to work well under pressure.
Ability to work independently with limited supervision and as part of a team.
Willingness and ability to occasionally travel locally, if required (5%) – valid driver’s license required.
Ability to maintain a high level of confidentiality.
Job type: full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Schedule:
8 hour shift
Monday to friday
Work location:
Multiple locations
Work remotely:
Yes
Work location: multiple locations
